Katheryn McCabe
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and with a team.
Overview
5
5
years of professional experience
Work History
Student Services Counselor
Grand Canyon Education
Phoenix , AZ
2023.10 - Current
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Monitored student attendance and grades in database to verify retention and progression.
- Reviewed and verified financial data to determine federal funding eligibility.
- Implemented strategies to achieve and exceed key performance indicators (KPIs).
- Monitored accounts receivable report and assisted with payment plans.
Color Consultant
Sherwin Williams
Cave Creek , AZ
2023.05 - 2023.10
- Mixed and matched paints according to customer specifications.
- Maintained efficient organization of the warehouse while ensuring accurate documentation of all shipments.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Increased sales leads through implementing lead generation (LeadGen) strategy.
Private Music Instructor
Rhapsody School of Music
Anthem , AZ
2022.10 - 2023.10
- Helped students continue progressing by regularly evaluating abilities and customizing teaching approaches.
- Instilled values such as diligence, determination and focus to help students deal with challenges of advanced pieces and performances.
- Mentored individual students by taking creative approach.
- Interfaced with parents to discuss student progress and resolve conflicting educational priorities.
- Began teaching by starting a private business, before contracting with Rhapsody.
Retail Sales Associate
Ross Dress for Less
Happy Valley , AZ
2019.05 - 2021.08
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Designed and set up advertising signs and displays of merchandise on floor to attract customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Bachelor of Science - Psychology, Emphasis in Forensic Psychology
Grand Canyon University
Phoenix, AZSkills
- Client Records Management (CRM) system
- Excellent oral and written communication
- Service Oriented
- Lead Generation
- Customer Service
- Adaptability
Volunteering
Desert View Bible Church - Choir, Pianist, VBS Leader, Photographer
House of Hope - Volunteer
References
References available upon request.
Timeline
Student Services Counselor
Grand Canyon Education
2023.10 - Current
Color Consultant
Sherwin Williams
2023.05 - 2023.10
Private Music Instructor
Rhapsody School of Music
2022.10 - 2023.10
Retail Sales Associate
Ross Dress for Less
2019.05 - 2021.08
Bachelor of Science - Psychology, Emphasis in Forensic Psychology
Grand Canyon University
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