Katheryne Sanchez
El Paso,TX
Summary
Hardworking, organized and committed to achieving excellence in all tasks. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic management professional with demonstrated success supervising staff and building teams..Skilled in solving complicated issues and making proactive operational changes.
Overview
4
4
years of professional experience
Work History
Municipal Court Clerk
Customer Relation Representative 3rd Party
810 E Overland
11.2023 - Current
- Improved court efficiency by accurately maintaining and updating case files and dockets.
- Ensured compliance with legal requirements by carefully reviewing court documents for accuracy and timeliness.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Enhanced indexing efficiency by meticulously analyzing and organizing documents for easy retrieval.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Delgado Acosta
Collection Fees And Fines
221N Kansas
10.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Amazon Flex
Amazon
12101 Emerald Pass Ave
07.2023 - Current
- Enhanced security coverage by efficiently rotating between various client sites as needed.
- Maintained a safe and secure environment for clients by conducting regular patrols and addressing any potential threats.
- Assisted in reducing property loss and vandalism by promptly reporting suspicious activities to the proper authorities.
- Improved client satisfaction with quick response times to emergency situations, ensuring their safety and wellbeing.
- Utilized strong conflict resolution skills to diffuse potentially volatile situations, preventing escalation and maintaining a safe environment for all.
Walmart Driver
Spark
1590 N Marengo Ave #403 Pasadena CA 91101
01.2022 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Minimized liability by consistently following road rules when driving.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Instacart Shopper
Instacart Shoppers
50 Beale St #600, San Francisco, United States
04.2020 - Current
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Kept work areas neat, clean and free from debris.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Education
No Degree - Business/ History
The University of Texas At El Paso
El Paso, TX11.2029
High School Diploma -
Bowie High School
El Paso, TX08.2020
No Degree - Business
El Paso Community College
El Paso, TX09.2018
Skills
- Payment Processing
- Customer Service
- Cash Handling
- Handling and Sorting Mail
- Data Entry
- Organization and Time Management
- Good Telephone Etiquette
- Customer Support
- Multitasking Abilities
- Fluent Bilingualism
- Positive Attitude
- Time Management
- Organizational Skills
- Excel Shortcuts
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Municipal Court Clerk
Customer Relation Representative 3rd Party
11.2023 - Current
Delgado Acosta
Collection Fees And Fines
10.2023 - Current
Amazon Flex
Amazon
07.2023 - Current
Walmart Driver
Spark
01.2022 - Current
Instacart Shopper
Instacart Shoppers
04.2020 - Current
No Degree - Business/ History
The University of Texas At El Paso
High School Diploma -
Bowie High School
No Degree - Business
El Paso Community College