Kathi O'Neil
Salem,OR
Summary
With over 15 years of experience in customer service, I excel in clerical tasks and payment processing. At Macy's, I enhanced sales through product recommendations and superior service. Skilled in inventory management at Target, I ensured accuracy in orders and inventory records. Adept at serving diverse populations, my efficiency and accuracy in customer interactions stand out. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
38
38
years of professional experience
Work History
Cashier
Macys Department Store
02.2023 - 10.2024
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Able to handle all customer interations to include a high standard of efficiency and accuracy
Receiving Clerk 1
Target
01.1987 - 12.1993
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Education
Accounting Clerk 1 Certificate - Business, Accounting, Sociology
Chemeketa Community College
Salem, OR01-2013
Skills
- 15 years providiong customer service and utilizing clericals skills
- Exerince working with diverse populations including the elderly, people with disabilities,racial and ethnic minorities, and varying religious beliefs
- Able to handle all customer interactions to include a hight standard of efficiency and accuracy
- Highly skilled in accepting cash, cards, other forms of payment from customers
Timeline
Cashier
Macys Department Store
02.2023 - 10.2024
Receiving Clerk 1
Target
01.1987 - 12.1993
Accounting Clerk 1 Certificate - Business, Accounting, Sociology
Chemeketa Community College
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