Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kathia Mendoza

Fort Worth,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Cashier

Mister 01 Extraordinary Pizza
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Sales Associate

Trudy's Hallmark
01.2023 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

To-Go

Chilis Resturant
07.2021 - 08.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Delivered products to customer locations on time.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Bachelors - Criminal Justice

University of North Texas
Denton, TX
05.2025

High School Diploma - undefined

Sam Houston High School
Arlington, TX
06.2021

Skills

  • Decision Making
  • Team Leadership
  • Sales Promotion
  • Problem Solver
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Active Listening
  • Flexible Schedule
  • Fluent in Spanish

Timeline

Cashier

Mister 01 Extraordinary Pizza
11.2024 - Current

Sales Associate

Trudy's Hallmark
01.2023 - Current

To-Go

Chilis Resturant
07.2021 - 08.2021

High School Diploma - undefined

Sam Houston High School

Bachelors - Criminal Justice

University of North Texas
Kathia Mendoza