Shawn Mooney Jr
Brooklyn,MD
Summary
Objectives Seeking an entry level position to begin a career with room to advance in a professional environment. Responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
Rite Aid
03.2022 - 10.2022
- Ringing up sales and arranging for delivery or pick-up of customer’s order if needed
- Collaborating with fellow team members to keep sales floor area clean and organized at all times
- Building rapport through conversation and honest recommendations
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Lifted up to 15 pounds at once and used team lifting to carry heavier loads when necessary
Customer Service And Salesperson
Cell Phone Doctor
06.2021 - 03.2022
- Managed all Carrier shipping and returns.
- Demonstrate excellent customer service by helping providing assistance to customers.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity
- Promptly responded to inquiries and requests from prospective customers
Warehouse Worker
Baltimore Ski Warehouse
09.2020 - 03.2021
- Provide exceptional customer service, demonstrate excellent teamwork by repairing boots as well as carrying boots and skis out to customers
- Manage all ski and boot inventory as well as keeping skis organized
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 35 pounds
- Loaded, unloaded, and moved material to and from storage and production areas
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy
Cashier Retail Sales Associate
Five Below
08.2018 - 09.2019
- Manage transactions with customers using cash register
- Collect payments whether in cash or credit
- Maintain clean and tidy store appearance
- Provide exceptional customer service
- Assisted customers by answering questions and fulfilling requests.
- Connected with customers to support positive transaction experiences and address service concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Helped customers complete purchases, locate items, and join reward programs
Retail Sales Associate
Shop Rite Food Market
05.2017 - 07.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Managed efficient cash register operations
Education
Associate of Science - Surgical Technology
Anne Arundel Community College
Arnold, MDHigh School Diploma -
North County High School
Glen Burnie, MDSkills
- Cash handling
- Data Entry
- Multi-tasking
- Organization
- Time management
- Leadership
- Communication
- Decision Making
- Problem Solving
- Customer assistance
- Communication
- Decision Making
- Problem Solving
- Cash register operation
- Point of sale operation
Skills
- Communication
- Decision Making
- Problem Solving
Timeline
Cashier
Rite Aid
03.2022 - 10.2022
Customer Service And Salesperson
Cell Phone Doctor
06.2021 - 03.2022
Warehouse Worker
Baltimore Ski Warehouse
09.2020 - 03.2021
Cashier Retail Sales Associate
Five Below
08.2018 - 09.2019
Retail Sales Associate
Shop Rite Food Market
05.2017 - 07.2018
Associate of Science - Surgical Technology
Anne Arundel Community College
High School Diploma -
North County High School