Darrius Garcia
Ottawa,IL
Summary
Dynamic and dedicated professional with extensive experience in customer service and appliance repair. Proven ability to enhance customer satisfaction at McDonald's through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently delivering results in fast-paced environments while maintaining high standards of professionalism and courtesy.
Overview
11
11
years of professional experience
Work History
Cashier
Mc Donald's
Ottawa, IL
12.2025 - Current
Greeting Customer's, Helping Customer's, Cashier, Fry cook, Cleaning, Stocking
Appliance Repair Technician
Darrius Garcia Appliance Repair
Ottawa, IL
01.2017 - Current
Repairing Washers, Dryers, Dish Washers, Fridge's, Stove's. All appliances
Slaughterhouse
Aurora Packing
Aurora, IL
01.2017 - 01.2018
Greeting Customer's, Helping Customer's, Cashier, Fry cook, Cleaning, Stocking
Fry Cook
KFC
Dixon, IL
01.2017 - 01.2018
Greeting Customer's, Fry cook mostly, Stocking, Prepping, Cleaning
Team Member
Little Caesars
Dixon, IL
01.2017 - 01.2018
Greeting Customer's, Cashiering, Prepping Food, Cooking, Stocking, Putting truck away,
Salesman
Ken Nelson Auto Group
Dixon, IL
01.2016 - 01.2018
Greeting Customer's, Detailing Vehicle's, Test Driving, Selling Vehicle's
Machine Operator
Butterball LLC
01.2016 - 01.2017
Machine Operator, Packing, Inspecting Food, Cleaning, Shipping and Receiving, Frozen area etc
Manager
Burger King
Oswego, IL
01.2015 - 01.2016
Greeting Customer's, Helping Customer's, Cashiering, Fry cook, Cook, Prepping Food, Stocking, Cleaning, Paperwork, Interviews, Etc
Education
GED -
Oswego High School
Oswego, ILSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Conflict resolution
Product knowledge
Refunds and exchanges
Issue resolution
Complex Problem-solving
Merchandise restocking
Cash drawer balancing
POS system operations
Payment collection
POS systems
Staff training
Refund handling
Guest inquiries
ID verification
Attention to detail
Inventory management
Currency counting
Inventory control
Order packaging
Decision making aptitude
Sales expertise
Daily reporting
Retail merchandising
Product recommendations
Drawer balancing
Returns processing
Point of sale operation
Purchase assistance
Point-of-sale system operation
Order verification
Reports and documents
Point of sale proficiency
Records maintenance
Fraud prevention awareness
Loss prevention
Identification checks
Loyalty program promotion
Staff mentoring
Proficient in software
Payment posting
Regulatory compliance
Sales techniques mastery
Liquor regulations and compliance
Report preparation
Expense tracking
Liquor law compliance
Spirit, wine, and beer expertise
Multitasking and organization
Organizational growth
Clear communication
Empathy and patience
Data entry
Inventory restocking
Training and onboarding
Complaint resolution
Credit card processing
Basic math
Visual merchandising
Upselling techniques
Sales transactions
Promotions and discounts
Exchanges processing
Online orders preparation
Checkout monitoring
Point-of-sale system
Gift card handling
Merchandise exchange
Touching grass (test)
Financial records oversight
Transaction handling
Hospitality and accommodation
Dependability and reliability
Ordering and stocking
Scanner operations
Credit and cash transactions
Receipt handling
Problem-solving
Honest and dependable
Timeline
Cashier
Mc Donald's
12.2025 - Current
Appliance Repair Technician
Darrius Garcia Appliance Repair
01.2017 - Current
Slaughterhouse
Aurora Packing
01.2017 - 01.2018
Fry Cook
KFC
01.2017 - 01.2018
Team Member
Little Caesars
01.2017 - 01.2018
Salesman
Ken Nelson Auto Group
01.2016 - 01.2018
Machine Operator
Butterball LLC
01.2016 - 01.2017
Manager
Burger King
01.2015 - 01.2016
GED -
Oswego High School