Summary
Overview
Work History
Skills
Timeline
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Kathlee Nicholas

Hillsboro,MO

Summary

At Quest Diagnostics, as a Site Lead, I spearheaded efficiency improvements and conflict resolution, enhancing team collaboration and patient care. Skilled in venipuncture and specimen handling, I ensured accurate and timely diagnostic results. My leadership significantly boosted site performance, embodying both technical expertise and compassionate communication.

Overview

14
14
years of professional experience

Work History

Site Lead

Quest Diagnostics
04.2011 - Current
  • Improved site efficiency by implementing streamlined processes and procedures.
  • Resolved conflicts among team members, fostering a positive and collaborative work environment.
  • Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
  • Trained new team members on site policies and procedures.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Skills

  • Venipuncture
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Specimen collection and storage
  • Venipuncture and capillary puncture

Timeline

Site Lead

Quest Diagnostics
04.2011 - Current

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Kathlee Nicholas