Summary
Overview
Work History
Education
Timeline
Generic

Kathleen Arcaro

Plymouth Meeting,PA

Summary

Knowledgeable and dedicated Customer Service professional with extensive experience in Health Care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

26
26
years of professional experience

Work History

Home Health Aide

Home Instead Senior Care Home
03.2020 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Home Health Aide

Tammy Harrison Realtor
01.2017 - 03.2020
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.

Mortgage Loan Processor

Santander Bank Us
03.1997 - 12.2010
  • Handled any conditions sent from underwriting departments.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Set up and completed loan submission packages.
  • Communicated with originator and applicant concerning progress of loan file.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Analyzed borrower credit reports and income statements to verify accuracy.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Prepared file for final clear-to-close by branch management.

Education

Bachelor of Science - Business Management

Millersville University
Millersville
08.1989

Timeline

Home Health Aide

Home Instead Senior Care Home
03.2020 - Current

Home Health Aide

Tammy Harrison Realtor
01.2017 - 03.2020

Mortgage Loan Processor

Santander Bank Us
03.1997 - 12.2010

Bachelor of Science - Business Management

Millersville University
Kathleen Arcaro