Kathleen Bailey
Rogersville
Summary
Dynamic small business owner with expertise in strategic planning, vendor relations, and enhancing customer satisfaction. Proven ability to develop strong teams and foster community engagement for business growth.
Overview
19
19
years of professional experience
Work History
Small Business Owner
Coffee and Khaos Props
Rogersville, AL
02.2021 - Current
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Trained and mentored staff, fostering a collaborative team environment focused on excellence.
- Established vendor relationships to secure quality supplies at competitive prices.
- Analyzed customer feedback to refine product offerings and enhance overall experience.
- Organized community events to promote brand engagement and strengthen local presence.
Reserve Police Officer
Lexington Police Department
Lexington, AL
04.2017 - 08.2022
- Enforced laws and regulations to maintain public order and safety.
- Conducted traffic stops, investigations, and community outreach programs.
- Collaborated with local agencies to enhance security measures during events.
- Served as an approachable resource for members of the public seeking assistance or information about police services or programs offered within the community.
- Engaged with local businesses to develop positive relationships between law enforcement and the community at large.
Vice President
Warrior Pointe 501(c)(3)
Pasadena, CA
02.2013 - 07.2017
- Led strategic initiatives to enhance veteran support programs and community outreach efforts.
- Developed partnerships with local organizations to expand resources for veterans and their families.
- Oversaw budget management to ensure financial sustainability and effective allocation of resources.
- Implemented performance metrics to evaluate program effectiveness and drive continuous improvement.
- Advocated for policy changes that positively impacted veteran services at local and national levels.
- Directed fundraising campaigns, increasing donor engagement and diversifying funding sources for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Combat Medic (68W)
U.S. Army Active Duty
Huntsville, AL
06.2007 - 06.2013
- Administered emergency medical care in high-stress combat environments to stabilize and transport injured personnel.
- Conducted thorough patient assessments and triaged injuries effectively under battlefield conditions.
- Collaborated with multidisciplinary teams to develop and implement comprehensive treatment plans for wounded soldiers.
- Trained and mentored junior medics on advanced life-saving techniques and operational procedures.
- Led after-action reviews to identify improvements in tactical medical responses and promote best practices within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
Emergency Room Technician
Huntsville Hospital Main
Huntsville, AL
04.2010 - 01.2012
- Assessed patient conditions and prioritized care based on urgency and clinical guidelines.
- Administered basic life support techniques in high-pressure emergency situations.
- Collaborated with nursing and medical staff to enhance patient treatment plans.
- Operated medical equipment, including EKG machines and defibrillators, ensuring functionality and safety.
- Led initiatives to improve patient satisfaction through effective communication and support services.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Education
Bachelor of Science - Communication
Purdue University Global
Lafayette, IN03-2027
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business growth and retention
- Strategic planning
- Staffing
- Payroll administration
Languages
English
Spanish
Limited Working
French
Elementary
Timeline
Small Business Owner
Coffee and Khaos Props
02.2021 - Current
Reserve Police Officer
Lexington Police Department
04.2017 - 08.2022
Vice President
Warrior Pointe 501(c)(3)
02.2013 - 07.2017
Emergency Room Technician
Huntsville Hospital Main
04.2010 - 01.2012
Combat Medic (68W)
U.S. Army Active Duty
06.2007 - 06.2013
Bachelor of Science - Communication
Purdue University Global