KATHLEEN BARRETT
Wilder,ID
Summary
Detail-oriented Scheduling Coordinator with 4+ years in dental scheduling and healthcare operations. Skilled in time management, follow-up coordination, and enhancing provider relations. Delivered effective workflow support and improved patient satisfaction through accurate case handling and proactive communication.
Overview
8
8
years of professional experience
Work History
Scheduling Coordinator
Dr. Rick Lieu DDS
Puyallup, Washington
2024.10 - 2026.04
- Organized patient recall calendars, ensuring timely follow-ups and continuity of care.
- Rescheduled cancelled visits and filled open provider slots, reducing patient wait times.
- Answered patient inquiries regarding procedures, timing, and visit preparation, improving patient satisfaction.
Doctor Relations Specialist
Arrowhead Dental Lab
Sandy, Utah
2021.03 - 2024.04
- Coordinated with dentists to address prosthesis design and adjustment needs, enhancing client satisfaction.
- Guided shade selection for dental restorations at Arrowhead Dental Lab, ensuring optimal aesthetic results.
- Confirmed crown and bridge specifications for precise lab processing and on-time delivery.
- Provided guidance on shade selection for dental restorations at Arrowhead Dental Lab.
Scheduling Coordinator
Sands Dental
Sandy, Utah
2018.07 - 2021.03
- Rescheduled cancelled visits and filled provider slots, increasing appointment availability for patients.
- Rescheduled cancelled visits and filled provider slots to maximize appointment availability.
- Sent timely telephone and email reminders to participants, ensuring higher attendance rates for scheduled meetings.
- Addressed patient inquiries regarding procedures, timing, and visit preparation, enhancing patient understanding and satisfaction.
- Developed and implemented strategies to streamline scheduling process, improving overall efficiency.
Education
Dental Assisting Certification - Dental Assisting
Washington Academy of Dental Assisting
Kemmer, WAE.O.C. - General Studies
Some College (No Degree)
La Grande, ORSkills
- Customer communication
- Multitasking efficiency
- Deadline oriented
- Teamwork and collaboration
- Strong work ethic
- Customer service and support
- Administrative duties
Timeline
Scheduling Coordinator
Dr. Rick Lieu DDS
2024.10 - 2026.04
Doctor Relations Specialist
Arrowhead Dental Lab
2021.03 - 2024.04
Scheduling Coordinator
Sands Dental
2018.07 - 2021.03
Dental Assisting Certification - Dental Assisting
Washington Academy of Dental Assisting
E.O.C. - General Studies
Some College (No Degree)