Brenda Holman
Waterloo,Iowa
Work Preference
Summary
Highly motivated Scheduling Coordinator skilled in managing complex administrative tasks and maintaining calendars for multi-person firms. Delivered effective communication and relationship-building through strong computer proficiency. Focused on achieving organizational goals while navigating critical details and tight deadlines.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Moder Solutions, LLC
Fort Lauderdale, Florida
06.2025 - 07.2026
- Performed office duties, including telemarketing and addressing customer service inquiries efficiently.
- Reviewed closing disclosure with clients to ensure understanding of terms. and answer any questions the customer may have.
- Review data obtained from interview for completeness and accuracy.
- Asked questions per instructions to gather specified information accurately.
- Identified and reported issues in data collection processes to ensure validity.
Loan Processor
Iowa State Bank
Parkersburg, Iowa
03.2024 - 06.2025
- Contacted customers via mail, telephone, or in person to communicate acceptance or rejection of loan applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computer.
- Coordinated property appraisals and title insurance to facilitate loan approvals.
- Sent closing documents to customers for signature to ensure compliance with loan processing requirements.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Sent closing documents to customers for signature to facilitate timely loan processing.
Document Specialist
Insight Global
St Louis Park, Minnesota
06.2023 - 03.2024
- Developed document classification taxonomies to enhance information capture, search, and retrieval.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Classified documents based on established security protocols. and electronic content based on security level, function, and metadata.
- Sorted documents to facilitate efficient classification and retrieval. to ensure proper classification and retrieval. and electronic content based on security level, function, and metadata.
- Developed and documented standards and best practices for system usage.
Mortgage Processor
Homeowners Financial Group
Scottsdale, Arizona
03.2021 - 05.2023
- Verified loan documents for accuracy and compliance, ensuring all necessary components such as income, assets, credit, appraisal, and title insurance were included.
- Managed the ordering of third-party documentation such as appraisal, title, property survey, flood certificate, title commitment, employment verification, and payoff information.
- Submitted loan applications via automated underwriting system.
- Researched and resolved documentation discrepancies, ensuring all necessary information was obtained to facilitate timely loan processing.
- Processed various loan types including Conventional, FHA, VA, USDA, DPA, Jumbo, MFH, Condo, first/second, and Jumbo loans. Conv, FHA, VA, USDA, DPA, Jumbo, MFH, Condo, first/second and Jumbo.
Mortgage Processor
Veridian Credit Union
Waterloo, Iowa
12.2016 - 02.2021
- Verified application files of residential loans to check for accuracy and completeness of application data.
- Ensured compliance with established standards for mortgage types, loan amounts, borrower income, assets, and liabilities.
- Inserted and updated information in Encompass program to maintain accurate records. Encompass program with any new information upload documentation to the E- folder as documentation is received.
- Coordinated with vendors to obtain property surveys, abstracts, and appraisals.
- Exchanged correspondence with vendors to acquire property survey, abstract and appraisal.
- Handled processing of various loan types to streamline the application workflow. of loan types including Conv, FHA, VA, USDA, DPA, Jumbo, MFH, Condo, and first/second Jumbo.
Education
High School Diploma -
Cedar Falls High School
Cedar Falls, IowaSkills
- Appointment scheduling
- Scheduling management
- Data validation
- Data verification
- Compliance verification
- Data organization
- Customer communication
- Customer service
Timeline
Scheduling Coordinator
Moder Solutions, LLC
06.2025 - 07.2026
Loan Processor
Iowa State Bank
03.2024 - 06.2025
Document Specialist
Insight Global
06.2023 - 03.2024
Mortgage Processor
Homeowners Financial Group
03.2021 - 05.2023
Mortgage Processor
Veridian Credit Union
12.2016 - 02.2021
High School Diploma -
Cedar Falls High School