Marilyn Tavares
New Bedford,MA
Summary
Dynamic Scheduling Coordinator with a strong work ethic and proven expertise in patient scheduling at CareOne NewBedford. Enhanced operational efficiency by resolving conflicts and training staff, while utilizing electronic health record systems for accurate documentation. Recognized for effective communication and critical thinking skills, ensuring optimal resource allocation and patient satisfaction.
Overview
2027
2027
years of professional experience
Work History
Scheduling Coordinator
CareOne NewBedford
New Bedford, MA
2024 - Current
- Coordinated scheduling for patient appointments, ensuring optimal resource allocation.
- Managed communication between healthcare staff and patients to streamline appointment processes.
- Utilized electronic health record systems to track and update patient schedules accurately.
- Assisted in resolving scheduling conflicts, improving overall operational efficiency.
- Trained new staff on scheduling protocols and software tools to ensure consistency.
Certified Nursing Assistant
CareOne NewBedford
New Bedford, MA
08.2022 - Current
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records in compliance with healthcare regulations.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Implemented infection control procedures to promote a safe healthcare setting.
COVID-19 Tester
Medasource
Mattapoisett,MA
09.2021 - 06.2022
- Conducted COVID-19 testing with precision, ensuring patient safety and comfort.
- Collected samples following strict protocols to maintain accuracy and reliability.
- Documented test results accurately in electronic health records for timely reporting.
- Communicated effectively with patients, providing instructions and answering inquiries.
- Collaborated with healthcare professionals to streamline testing processes and improve efficiency.
- Adhered to infection control guidelines to minimize risk during testing procedures.
- Assisted in training new staff on testing protocols and equipment usage.
- Participated in quality assurance activities to enhance service delivery standards.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Certified Nursing Assistant
Our Lady’s Haven
Fairhaven, MA
07.2013 - 01.2022
- Collaborated with multidisciplinary teams to ensure coordinated patient care plans.
- Trained new staff on caregiving protocols and facility policies for consistent care delivery.
- Participated in continuous education programs to stay updated on best practices in patient care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Scheduling Coordinator
Our Lady’s Haven
Fairhaven, MA
01.2020 - 01.2021
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Home Health Aide
Premier Home Health Care Services
Fall River, MA
09.2011 - 07.2013
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented changes in health status.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with healthcare professionals to develop personalized care plans.
- Implemented infection control procedures to maintain a safe environment.
- Advocated for clients' needs, facilitating communication with family members and healthcare teams.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Certified Nursing Assistant
Alden Court
Fairhaven, MA
08.2009 - 09.2011
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
GED -
New Bedford High
New Bedford, MASkills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Time management skills
- Teamwork and collaboration
- Attention to detail
- Schedule management
- Critical thinking
- Staff coordination
- Scheduling proficiency
- Effective multitasking
- Scheduling
- Daily timekeeping
- Patient scheduling
- Documentation and reporting
- Calendar coordination
- Mail handling
- Documentation skills
- Schedule organization
- Calendar management
- Travel arrangements
- Payroll processing
- Staff management
- Proficient in software
- Experience performing clerical duties
- Valiant scheduling program
- Patient engagement
- Information protection
- Administrative support
- Medical terminology
- Timesheet management
- Staffing assignments
- Intake documentation
- Phone inquiries
- Multitasking and organization
- Scheduling and calendar management
- Schedule coordination
- Decision-making
- Appointment scheduling
- Staff training
- Motivational leadership
- Team leadership
Languages
Portuguese
Native or Bilingual
Timeline
Certified Nursing Assistant
CareOne NewBedford
08.2022 - Current
COVID-19 Tester
Medasource
09.2021 - 06.2022
Scheduling Coordinator
Our Lady’s Haven
01.2020 - 01.2021
Certified Nursing Assistant
Our Lady’s Haven
07.2013 - 01.2022
Home Health Aide
Premier Home Health Care Services
09.2011 - 07.2013
Certified Nursing Assistant
Alden Court
08.2009 - 09.2011
Scheduling Coordinator
CareOne NewBedford
2024 - Current
GED -
New Bedford High