Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kathleen Cardenas

South Plainfield

Summary

Dedicated customer service representative with proven skills in call management and technical support. Consistently delivers exceptional service, adept at handling challenging interactions with a calm demeanor.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Applebee's Grill + Bar
Bridgewater
09.2023 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted with order taking and ensured accurate food delivery.
  • Experience in answering the phone in a professional manner

Customer Service Representative

Walgreens
Plainfield
11.2022 - 09.2023
  • Provided excellent customer service to resolve customer complaints.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Managed challenging customer interactions.

Education

Finance

Kean University
Union, NJ
05-2027

Skills

  • Customer service
  • Multi-task management
  • Microsoft office
  • Calm demeanor
  • Call management
  • Communication skills

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Applebee's Grill + Bar
09.2023 - Current

Customer Service Representative

Walgreens
11.2022 - 09.2023

Finance

Kean University
Kathleen Cardenas