Goal oriented and client-focused Contract and Operations Manager and experienced Registered Nurse determined to utilize both sales and healthcare skills to pursue a career in the pharmaceutical industry. Committed to initiating and growing customer accounts to drive team success and contribute to organizational growth.
Unique opportunity to successfully contribute to strategic planning initiatives by providing insights on current contractual commitments while collaborating with sales team to target and expand sales pipeline. Taken great pride in developing and maintaining strong relationships with customer base to ensure satisfaction throughout customer journey with a goal of increasing customer retention. Worked diligently with small team to ensure that revenue goals are met while adapting to corporate acquisitions in both 2021 and 2024. Continue to work cooperatively alongside senior management to provide timely and accurate operations and sales data. Self-driven, confident, outgoing, and enthusiastic team player. Opportunity to utilize and grow skillset through this valuable position.
Worked directly with military and commercial customers and collaborated with team members to coordinate equipment repair efforts. Provided terms and conditions, estimates, invoices, and equipment service summaries. Responsible for sales activities for small-scale procurements such as spare parts and support equipment. Implemented, maintained, and trained employees to ISO 9001 and ISO 17025 quality systems.
Continually strived to deliver skilled nursing care that addressed physical and emotional needs of both patients and their families. Worked closely with physicians and interdisciplinary team while conducting comprehensive physical assessments and implementing and monitoring treatment plans. Continually demonstrated compassion and professionalism while educating patients and family members on illnesses, treatment plans, patient care, newborn care, and post-discharge plans.
Collaborated with parents, teachers, and healthcare professionals to create a healthy and safe school environment. Verified vaccination records and conducted student hearing and vision screenings. Treated students' minor ailments during school hours. Dispensed prescription medications to students per physician instructions. Educated students on hygiene and safety practices.