Results-driven professional with extensive experience in retail operations and customer service. Known for attention to detail and the ability to enhance customer satisfaction through effective communication and problem-solving skills. Eager to leverage retail expertise to drive operational excellence.
Teaching all aspects of throwing pottery on the potters wheel, as well as creating works by hand. Directing students of diverse backgrounds through the process of creating functional vessels, trimming and adorning, glazing and firing of their work.
Teaching all aspects of throwing pottery on the potters wheel, as well as creating works by hand. Directing students of diverse backgrounds through the process of creating functional vessels, trimming and adorning, glazing and firing of their work.
Operated the cash register and processed various payment methods including cash, credit/debit cards and mobile payments accurately and efficiently.
Maintained an indepth knowledge of store policies, promotions and product information to address customer inquiries.
Preformed all aspects of Front end/ Cash register duties from customer service to handling large quantities of Cash, at a very fast pace. End of shift/ end of day duties from counting down registers to cleaning of the store, return to floor merchandise, prepping store for next day etc.
Managed all aspects of front end operations, including cash register, answering phones, and customer service, ensuring efficient transactions. Processed returns and resolved customer concerns, improving satisfaction and retention. Supported floor operations by receiving shipments and stocking shelves to maintain product availability. Taught jewelry classes and helped organized events, increasing customer engagement and store traffic.