Kathleen Cooley
Kissimmee
Summary
Vibrant Bartender/Server effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering over 13 years of experience in hospitality. Commended for multitasking abilities and providing top notch service. Always putting guests first and always wanting to learn and grow to be able to succeed in the company.
Overview
4
4
years of professional experience
Work History
Mixologist
Salt and the Cellar at Ette Hotel
12.2024 - 09.2025
- Created cocktails/mocktails for a Michelin star restaurant using only fresh pressed juices, house made syrups and special concoctions. Responsible for accurate knowledge of our unique collection of bottled in bond liquors, hand selected wines and a variety of different beers from around the world. Offering elite dishes to guests while guiding them through the modern Japanese experience with eclectic flair but also being aware of all allergies and accommodating to all the guests likes.
Bartender
Reunion Golf Resort
11.2022 - 09.2024
- Accumulated enormous group of regulars to a golf club resort community, while also consistently handling events that the resort hosted such as weddings, class reunions, proms and convention gatherings. Making drinks for bar guests, all guests dining at tables and also making drinks for the steakhouse located in the building as our lobby bar was the bar for the restaurant which created a super fast paced environment.
Server
Bigfire at Universal
07.2021 - 09.2022
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Frequently complimented by customers for going above and beyond normal responsibilities. Assisted customers in placing orders, explaining menu items and suggested appropriate alternatives for customers with food allergies. Maintained table settings by promptly and courteously removing courses, replacing utensils and refilling beverages. Worked closely with managers and kitchen staff to provide excellent service.
Education
Associate - criminology and criminal justice
Valencia College
Orlando12.2016
Diploma - undefined
Celebration High School
Celebration05.2012
Skills
- POS system operation
- Analytical thinking
- Food and Sales Promotion
- Inventory Specialist
- Food and Beverage Pairings
- Wine and beer expertise
Languages
Spanish
Timeline
Mixologist
Salt and the Cellar at Ette Hotel
12.2024 - 09.2025
Bartender
Reunion Golf Resort
11.2022 - 09.2024
Server
Bigfire at Universal
07.2021 - 09.2022
Diploma - undefined
Celebration High School
Associate - criminology and criminal justice
Valencia College