Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kathleen Criddle

Mapleton,UT

Summary

Positive and diligent professional effective at promoting resident/customer harmony with others. Self- starter. Approaches opportunities incorporating goal-orientation and the joy of living.

Overview

24
24
years of professional experience

Work History

Landlord

Self-Employed
10.1998 - 08.2022
  • Monitored rent collections and resolved tenant disputes quickly and effectively for 23 yrs.
  • Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Coordinated move-in/move-out processes smoothly while minimizing disruptions to existing tenants.
  • Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
  • Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.

Merchant Services/Capitol One, SimpliSafe Manager

Frontier/Sykes
04.2015 - 11.2021
  • Provided support and assistance for merchants to solve online, go-payment, and accounting issues.
  • Trouble-shooting for introductory New Customer Experience NCX team to support first App for Capitol One.
  • Member of Insight Team, provided troubleshooting necessary to Executives for back-end updates, provided highest percentage of feedback examples of any team. Number 1.

Counselor

Yellowstone Boys And Girls Ranch
07.2003 - 05.2006
  • Counselor (DSP) in family home setting for youth who worked on goals to develop emotional strengths while learning to integrate into society.
  • Supported every aspect of life as youth prepare to return to families whenever possible.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management 100% of time.

Education

Bachelor of Science - Elementary Education

Brigham Young University
Provo, UT

Skills

  • Safety and Security
  • Creative and Adaptable
  • Customer Harmony-Oriented
  • Hiking
  • Music

Hobbies

Nature.  Teachings of Masters.

Timeline

Merchant Services/Capitol One, SimpliSafe Manager

Frontier/Sykes
04.2015 - 11.2021

Counselor

Yellowstone Boys And Girls Ranch
07.2003 - 05.2006

Landlord

Self-Employed
10.1998 - 08.2022

Bachelor of Science - Elementary Education

Brigham Young University

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Kathleen Criddle