Kathleen Dillon
Reynoldsburg,OH
Summary
Dynamic Bar Manager with a proven track record at Fraternal Order of Eagles Aerie 3261, excelling in inventory management and fostering strong customer relationships. Achieved a loyal customer base through exceptional service and efficient staff training. Skilled in negotiating with suppliers and adept at conflict resolution, ensuring a positive and safe environment for patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Bar Manager
Fraternal Order of Eagles Aerie 3261
05.1997 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Education
Sports And Fitness Mgmt - Health And Fitness
Columbus State Community College
Columbus, OH06.1995
Skills
- Bar Management
- Staff Scheduling
- Inventory Management
- Health codes compliance
- Customer Relationship Building
- Issue Resolution
- Money Handling
- Reliable and Responsible
Timeline
Bar Manager
Fraternal Order of Eagles Aerie 3261
05.1997 - Current
Sports And Fitness Mgmt - Health And Fitness
Columbus State Community College
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