Kathleen Dillon
Reynoldsburg,OH
Summary
Dynamic Bar Manager with a proven track record at Fraternal Order of Eagles Aerie 3261, excelling in inventory management and fostering strong customer relationships. Achieved a loyal customer base through exceptional service and efficient staff training. Skilled in negotiating with suppliers and adept at conflict resolution, ensuring a positive and safe environment for patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Bar Manager
Fraternal Order of Eagles Aerie 3261
Reynoldsburg, OH
05.1997 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Education
Sports And Fitness Mgmt - Health And Fitness
Columbus State Community College
Columbus, OH06.1995
Skills
- Bar Management
- Staff Scheduling
- Inventory Management
- Health codes compliance
- Customer Relationship Building
- Issue Resolution
- Money Handling
- Reliable and Responsible
Timeline
Bar Manager
Fraternal Order of Eagles Aerie 3261
05.1997 - Current
Sports And Fitness Mgmt - Health And Fitness
Columbus State Community College