Kathleen Dodge
New Cumberland,PA
Summary
Competitive Sales Manager recognized for record-setting sales figures, and new account development. Leads teams to achieve multimillion-dollar revenue gains. Expert in full sales cycle with commitment to customer satisfaction, retention and referrals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Branch Banker
PNC Bank
Mechanicsburg, PA
05.2023 - Current
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
BDC Admin Sales Manager
Camping World RV Sales
Harrisburg, PA
04.2016 - 04.2020
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Introduced selling tools and presentation materials, supporting increases in closing rates.
Furniture Sales Associate
Bob's Discount Furniture
03.2015 - 04.2016
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained detailed files on past transactions and designs for budget and future reference.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Manager
Hhgregg
01.2010 - 11.2014
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
Business Administration And Management
Skills
- Sales Forecasting
- Market Strategy
- Customer Needs Assessments
- Performance Evaluations
- Product and Service Knowledge
- Salesforce Software
Timeline
Branch Banker - PNC Bank
05.2023 - Current
BDC Admin Sales Manager - Camping World RV Sales
04.2016 - 04.2020
Furniture Sales Associate - Bob's Discount Furniture
03.2015 - 04.2016
Sales Manager - Hhgregg
01.2010 - 11.2014
Harrisburg Area Community College - , Business Administration And Management
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