Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Douglas

Las Vegas

Summary

Dynamic Senior Sales Manager with TAO Group Hospitality, recognized for consistently exceeding sales targets through strategic account development and exceptional relationship building. Proven expertise in sales coaching and contract negotiations, driving significant revenue growth and enhancing customer retention. Committed to mentoring teams and fostering long-term client partnerships.

Overview

19
19
years of professional experience

Work History

Senior Sales Manager

TAO Group Hospitality
11.2005 - 04.2025
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Associate of Arts - Communications

SUNY Buffalo State
Buffalo, NY

Skills

  • Sales coaching
  • Negotiation expertise
  • Performance tracking and evaluations
  • Rapport and relationship building
  • Account development
  • Contract negotiations
  • Service upselling
  • Contract negotiation expertise
  • Relationship building
  • Direct sales
  • New business development

Timeline

Senior Sales Manager

TAO Group Hospitality
11.2005 - 04.2025

Associate of Arts - Communications

SUNY Buffalo State
Kathleen Douglas