Kathleen Dunlea

Supervised and trained Customer Service Representative in the Registrar’s Office while managing all front office operations of this very busy office. This includes a high volume of telephone inquiries from parents, students, faculty and staff. The processed grades, appeals, course registration and withdrawals as well as many other operations by a Registrar’s Office. I started at Curry as an Enrollment Representatives and was promoted to Operations Coordinator.

Prepared files for the investigators to conduct background screenings. This included obtaining RMV records, criminal records and any other rework needed to be accomplished. At time also conducted some investigations by calling references and preparing a written report for our client.