Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen English

Hilliard

Summary

Extensive experience in food service and retail management, including a successful tenure at Aramark. Proven ability in customer service and food handling, ensuring compliance with health regulations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

Cook

Aramark
09.2014 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple duties simultaneously without sacrificing quality or presentation.

Store Manager

Nature's Habitat
06.1997 - 12.1998
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain repeat customers.
  • Managed store employees successfully through proactive communication and positive feedback.

Assistant Store Manager

Little Caesars
06.1995 - 09.1996
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
  • Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.

Education

Business Administration And Management

California University of Pennsylvania
California, PA
05-1995

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • ServSafe certification

Timeline

Cook

Aramark
09.2014 - Current

Store Manager

Nature's Habitat
06.1997 - 12.1998

Assistant Store Manager

Little Caesars
06.1995 - 09.1996

Business Administration And Management

California University of Pennsylvania