kathleen Evans
Rio Grande,NJ
Summary
Dynamic professional with a strong background in guest service and nursing management at Thomas Jefferson University Hospitals. Proven ability to adapt in high-pressure situations while ensuring exceptional care quality. Skilled in emergency response and decision-making, fostering a supportive environment that enhances team performance and patient satisfaction.
Overview
47
47
years of professional experience
Work History
Pool Attendant
The Grande at Diamond Beach
05.2025 - 09.2025
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Nurse Manager
Thomas Jefferson University Hospitals
09.1978 - 10.2012
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Education
No Degree - Nursing
St Agnes Medical Center
Philadelphia, PA06-1975
Skills
- Guest service
- Adaptability in situations
- Emergency response readiness
- Decision-making
Timeline
Pool Attendant
The Grande at Diamond Beach
05.2025 - 09.2025
Nurse Manager
Thomas Jefferson University Hospitals
09.1978 - 10.2012
No Degree - Nursing
St Agnes Medical Center
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