Kathleen Finger
Las Vegas,NV
Summary
Reliable, expert sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Southern Nevada Conservancy
07.2007 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and provided outstanding customer service.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Coordinated with stock team to expedite restocking of high-demand items.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Verbal communication
Timeline
Retail Sales Associate
Southern Nevada Conservancy
07.2007 - Current
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