Kathleen Fischer
La Mesa,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Surgical Coordinator Assistant
Nvision, Inc.
10.2019 - 03.2020
- Prepared and managed patients' information for all surgical documents.
- Verified insurance coverage and obtained pre-authorizations.
- Assisted patients with the completion of documentation and the understanding of surgical procedure and post-operative care.
- Managed planning, scheduling, and coordination of outpatient procedures.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Health Information Management Clerk
Scripps Healthcare
10.2011 - 08.2017
- Performed accurate prepping and scanning of patient data in clinical databases and registries according to regulatory practices.
- Held the highest security clearance, protecting patient information from unauthorized access.
- Retrieved medical data for physicians and patients.
- Provided quality control, analyzing and verifying medical records for accuracy and requirements to meet Joint Commission compliance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Medical Records Clerk
Lake Health Systems
04.1991 - 05.2011
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Provided support to co-workers for all other functions of office, including training new personnel and students.
Education
High School Diploma -
Riverside High School
Painesville, OHMedical Terminology, Emergency Medical Technician
Lakeland Community College
Willoughby, OHSkills
- Data entry proficiency
- Patient Relations
- Stress Tolerance
- Team Collaboration
- Policy Adherence
- Quality Assurance
Timeline
Surgical Coordinator Assistant
Nvision, Inc.
10.2019 - 03.2020
Health Information Management Clerk
Scripps Healthcare
10.2011 - 08.2017
Medical Records Clerk
Lake Health Systems
04.1991 - 05.2011
High School Diploma -
Riverside High School
Medical Terminology, Emergency Medical Technician
Lakeland Community College
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