Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kathleen Flores

Orlando,FL

Summary

Dedicated, focused, and eager to make positive contributions to others by leveraging available time and expertise in the medical field. Familiar with specimen collection and patient care needs while providing effective attention to detail and prioritizing organization and communication.

Overview

2
2
years of professional experience
2
2
Certification

Work History

Babysitting

Self-employed
05.2021 - 05.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Provided safe transportation to and from school and extracurricular activities.
  • Assisted with light housekeeping duties as well as running errands.
  • Promoted language development skills through reading and storytelling.

Lab Volunteer

Sacred Heart Hospital Pensacola
10.2022 - 01.2023
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Assisted scientists by collecting and organizing laboratory data.
  • Skilled at working independently and collaboratively in team environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored and collected incoming specimens from through pneumatic tubing system.

Volunteering

Sacred Heart Hospital Pensacola
08.2022 - 01.2023
    • Reported patient requests, concerns, and other observations to staff.
    • Transported patients and helped with discharge procedures.
    • Provided administrative support by filing documents, coordinating charts and answering phones.
    • Liaised between patients, families and hospital staff to relay information and coordinate care.
    • Participated in health and wellness initiatives by providing information to patients and families.
    • Helped patients with self-feeding and assisted feeding, based on individual needs.

Team Leader

Panera Bread
03.2021 - 07.2022
  • Monitored and participated in great team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to deal with areas of improvement.
  • Built strong relationships with customers through positive attitude and orderly responses.
  • Conducted training and mentored team members to promote productivity, time management, and orderly service.
  • Evaluated hundreds of customer needs and feedback to drive positive experiences.
  • Gathered, organized and input information dealing with phone conversations and catering into online databases.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
05.2026

Associate of Arts - Psychology

Valencia College
Orlando, FL
12.2023

High School Diploma -

Fort Walton Beach High School
Fort Walton Beach, FL
05.2023

Associate of Arts - Psychology

Northwest Florida State College
Niceville, FL
05.2023

Skills

    • Regulating Schedules
    • Professional Communication
    • Transportation Assistance
    • Patient Safety
    • Emotional Development
    • Specimen Transport
      • Safety Inspections
      • Specimen Handling
      • Quality Standards
      • Attention to Detail
      • Effective Customer Service
      • Performance Improvement

Certification

  • Biotechnician Assistant Credentialing Exam (BACE) Certification - May 2023
  • Basic Life Support (BLS) Training and Certification - 2023

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Lab Volunteer

Sacred Heart Hospital Pensacola
10.2022 - 01.2023

Volunteering

Sacred Heart Hospital Pensacola
08.2022 - 01.2023

Babysitting

Self-employed
05.2021 - 05.2023

Team Leader

Panera Bread
03.2021 - 07.2022

Bachelor of Science - Psychology

University of Central Florida

Associate of Arts - Psychology

Valencia College

High School Diploma -

Fort Walton Beach High School

Associate of Arts - Psychology

Northwest Florida State College

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Kathleen Flores