Kathleen Forsythe
Madison,WI
Summary
Engaging Food Demonstrator skilled in drawing in people and chatting about great new products. Possessing a background in sales and marketing. Pursuing a challenging role at an exciting company.
Overview
9
9
years of professional experience
Work History
Food Demonstrator
CDS Monarch
Sun Praire, WI
07.2024 - Current
- Demonstrated food products to customers in store.
- Created and maintained a positive atmosphere for customers while promoting items.
- Educated customers on the features and benefits of food products.
- Provided samples of food items to customers.
Customer Service Representative
Artfulhome
Madison, WI
06.2015 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Set up Safety Protocol in office.
- Worked with artists in all aspects of daily respon
Education
Associate of Arts - Human Services
Madison College
Madison, WIBachelor of Science - Business Management
Cardinal Stritch University
Milwaukee, WISkills
- Sanitation Standards
- Food Preparation
- Menu Planning
- Cooking techniques
- Food demonstration
- Safety Procedures
- Brand Promotion
- Customer Engagement
- Product Information
- Brand Awareness
- Customer discussions
- Inbound and Outbound Calling
- Paperwork Processing
- Scheduling
- Report Generation
- Data Entry
- Data Collection
- Information Security
- Product Knowledge
- Complaint resolution
- Call Management
- Client Relations
- Project management abilities
- 10-Key
- Executive management support
- Microsoft Outlook
- Credit card payment processing
- Active Listening
- Proofreading
- Positive and professional
- Shipping and receiving understanding
- Customer Education
- Conflict Resolution
- Microsoft Excel
Timeline
Food Demonstrator
CDS Monarch
07.2024 - Current
Customer Service Representative
Artfulhome
06.2015 - 07.2024
Associate of Arts - Human Services
Madison College
Bachelor of Science - Business Management
Cardinal Stritch University
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