Kathleen Gavuzzi
Highland,CA
Summary
Dynamic Administrative Assistant with a proven track record at the County of San Bernardino, excelling in office management and customer service. Expert in data organization and scheduling, I enhanced workflow efficiency and fostered strong relationships among colleagues. Committed to delivering exceptional support while maintaining meticulous attention to detail in all documentation.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Administrative Assistant
County of San Bernardino
San Bernardino, CA
07.2022 - Current
- Managed scheduling and logistics for departmental meetings and events.
- Oversaw correspondence and communication with internal and external stakeholders.
- Facilitated preparation of reports, presentations, and documentation to enhance communication effectiveness.
- Streamlined filing systems to enhance information retrieval efficiency.
- Executed process improvements to optimize office efficiency and streamline workflow.
- Facilitated training sessions for new staff on administrative procedures and office protocols.
- Oversaw office supplies inventory management, ensuring timely procurement of essential materials.
- Oversaw budget tracking and expense reporting for departmental initiatives.
- Managed multi-line phone system to efficiently route calls and deliver messages to staff.
- Ensured confidentiality of sensitive information through strict adherence to privacy policies and implementation of secure filing systems.
- Executed exceptional customer service by providing timely responses to client inquiries and effectively resolving concerns.
- Executed precise record-keeping through meticulous data entry and database management.
- Cultivated a positive work environment by leveraging effective communication skills and nurturing professional relationships among colleagues.
- Streamlined document organization through meticulous file maintenance and archiving of outdated records.
- Oversaw office supply inventory management, proactively ordering essential items to ensure uninterrupted workflow.
- Facilitated executive operations by scheduling meetings, coordinating travel arrangements, and preparing essential documents.
- Facilitated onboarding of new employees by developing training materials and coordinating orientation schedules.
- Streamlined calendar management for executives by strategically scheduling appointments to prioritize tasks and reduce conflicts.
- Facilitated office events, including holiday parties and team-building activities, to enhance company culture.
- Facilitated special project collaboration by conducting research and coordinating event logistics to ensure successful outcomes.
- Optimized invoice processing procedures to enhance vendor payment timeliness and reduce financial record errors.
- Enhanced team productivity by overseeing communication channels and facilitating prompt responses to inquiries.
- Oversaw preparation and submission of expense reports for executive staff, ensuring precise documentation of expenditures.
- Established a comprehensive filing system for historical documents to enhance record preservation and accessibility.
- Facilitated policy updates by researching regulations to ensure company compliance.
- Facilitated resolution of IT issues by coordinating with technical support to minimize downtime.
- Optimized office operations by implementing digital file management systems to enhance efficiency.
- Facilitated support for coworkers and staff members in executing special tasks on a daily basis.
Volunteer Coordinator Supervisor
Fiesta Parade Floats
Irwindale, CA
06.2008 - 08.2019
- Managed volunteer scheduling to optimize support during events.
- Designed and implemented training materials to optimize volunteer effectiveness.
- Oversaw communication between volunteers and event organizers to ensure seamless operations.
- Established feedback mechanisms to enhance volunteer experience and satisfaction.
- Spearheaded recruitment initiatives to attract a diverse pool of volunteer candidates for multiple roles.
- Assessed volunteer performance and delivered constructive feedback to enhance skill development.
- Facilitated orientation sessions for new volunteers, emphasizing best practices and organizational values.
- Optimized event check-in procedures to enhance efficiency and participant flow during parades.
- Orchestrated large-scale events with cross-functional volunteer teams to drive successful fundraising efforts.
- Cultivated partnerships with local organizations to enhance collaboration and broaden volunteer opportunities.
- Facilitated ongoing communication with volunteers via newsletters, social media updates, and personal check-ins.
- Designed and implemented comprehensive training materials to enhance volunteer preparedness.
- Facilitated communication between volunteers and senior leadership to foster transparency and address concerns effectively.
- Collaborated with leadership and special committees to establish volunteer mission and define operational standards.
Office Assistant 3
County of San Bernardino
San Bernardino, CA
02.2020 - 07.2022
- Oversaw office supplies inventory management and streamlined reordering processes.
- Executed data entry tasks and ensured accuracy of records across multiple departments.
- Facilitated scheduling of meetings and appointments to optimize time management.
- Addressed public inquiries by delivering accurate information and assistance.
- Facilitated collaboration among team members to enhance office workflows and communication strategies.
- Designed and implemented report templates to standardize documentation practices.
- Facilitated training sessions for new staff on office procedures and software applications to ensure seamless integration.
- Ensured confidentiality while managing sensitive information during administrative tasks.
- Streamlined operations by managing incoming mail, phone calls, and visitor inquiries.
- Streamlined document processing through precise data entry and efficient filing practices.
- Enhanced customer satisfaction through delivery of professional and courteous front desk support.
- Crafted and refined documents to ensure precise, accurate, and professional communication.
- Enhanced office organization through implementation of innovative filing systems and digital record-keeping practices.
- Oversaw management of incoming and outgoing correspondence to ensure timely and precise information delivery.
- Reviewed and refined documents to ensure accuracy and completeness.
- Facilitated coordination and scheduling of meetings and appointments.
Education
Bachelor of Science - Business Administration And Accountancy
California State University, San Bernardino
San Bernardino, CASkills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Time management
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Computer proficiency
Filing
Critical thinking
Strong problem solver
Scheduling
Documentation and recordkeeping
Microsoft Office Suite
Office management
Professional communication
Database entry
Dedicated team player
Excel spreadsheets
Appointment scheduling
Recordkeeping
Data organization
Deadline oriented
Records management
Professional and mature
Relationship building
Mail handling
Meticulous attention to detail
Microsoft PowerPoint
Document management
Spreadsheets
Prioritization
Certification
American Red Cross, AED, Infant, Child, Adult CPR and First Aid Instructor
Timeline
Administrative Assistant
County of San Bernardino
07.2022 - Current
Office Assistant 3
County of San Bernardino
02.2020 - 07.2022
Volunteer Coordinator Supervisor
Fiesta Parade Floats
06.2008 - 08.2019
Bachelor of Science - Business Administration And Accountancy
California State University, San Bernardino
Community Volunteering
22 Years as a Girl Scouts of San Gorgonio Council, Leader, Trainer, Delegate, and Financial Committee Member
Volunteered during Hurricane Sandy, Hurricane Katrina, Camp Fire, North Fire, Line Fire in the EOC as a Community Disaster Program Coordinator