Summary
Overview
Work History
Education
Skills
A member of the Employee Engagement Committee
Timeline
Generic

Kathy Goetze

Martinez,CA

Summary

Professional in administrative support with focus on handling appeals and maintaining compliance. Proven ability to manage high volume of cases, ensuring accuracy and timeliness in all documentation. Known for strong team collaboration and adaptability, effectively responding to changing circumstances and priorities.

Overview

39
39
years of professional experience

Work History

Appeals Clerk / Traffic Clerk/ Criminal Clerk

Contra Costa County Superior Court
07.2015 - Current
  • Processing appeals efficiently by maintaining accurate records and organizing case files.
  • Assisting in training new staff members on department procedures, contributing to a cohesive work environment.
  • Expedited case resolutions by effectively prioritizing tasks based on urgency and complexity.
  • Upheld the highest standards of professionalism and integrity when representing the departments in all interactions with clients and legal professionals.
  • Back up to Master Calendar by preparing and posting daily court calendars, updating bench calendars, preparing felony & misdemeanor trial calendars
  • Collecting payments on fines, setting traffic trial dates, clearing minute orders, filing, opened new complaints in criminal department, processed warrants, assisted with search warrants, Ramey warrants, bail bonds and was the exhibit clerk in Richmond.
  • Supply Order Clerk

Office Assistant

Stacey Silva, CPA
02.2015 - 04.2015
  • Maintained high levels of accuracy by consistently double-checking work for errors or discrepancies.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Vice President

AHM Security, Inc.
09.1986 - 09.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.

Education

No Degree - Criminal Justice / Business

Diablo Valley College
Pleasant Hill, CA

High School Diploma -

Miramonte High School
Orinda, CA
06-1987

Skills

  • Document review
  • Confidentiality
  • Court practices and procedures
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Effective communication
  • Adaptability and flexibility

A member of the Employee Engagement Committee

I joined the Employee Engagement Committee in the hopes that we can create a unified environment in our workplace.  The committee is working to make sure that all employees feel included and to make our jobs more enjoyable.  I am hoping that the effort we put into the committee helps to build morale up amongst our coworkers.

Timeline

Appeals Clerk / Traffic Clerk/ Criminal Clerk

Contra Costa County Superior Court
07.2015 - Current

Office Assistant

Stacey Silva, CPA
02.2015 - 04.2015

Vice President

AHM Security, Inc.
09.1986 - 09.2013

No Degree - Criminal Justice / Business

Diablo Valley College

High School Diploma -

Miramonte High School

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Kathy Goetze