Kathleen Grassett
Orlando
Summary
Accomplished project management professional and business consultant with over 25 years of experience, specializing in software development and implementation, business process optimization and automation, and online business startups. Proven ability in managing complex, multi-million-dollar projects in fast-paced environments, leading individuals and teams through change, and delivering measurable outcomes and efficiencies. Known for strong organizational, communication, and technical skills; attention to detail; and operational excellence. Actively seeking remote opportunities to support small businesses, startups, and non-profits in exceeding their organizational goals with ease.
Overview
28
28
years of professional experience
Work History
Owner and Business Consultant
Kathy Grassett LLC
10.2019 - Current
- Supported female corporate leaders in transitioning their expertise into online service businesses
- Developed unique methodology to simplify and expedite business startup and exit planning
- Created programs, workshops, and guides to facilitate training and guidance for busy professionals
Manager, Technology
Walt Disney Parks & Resorts
06.2012 - 07.2017
- Collaborated with clients to develop strategic 5-year technology plans to ensure long-term growth
- Led diverse teams managing a portfolio of software projects valued at $10M+ annually
- Streamlined operations and mitigated risks to achieve organizational objectives and efficiencies
- Mentored project managers, driving career development and improved performance
Project Manager
Walt Disney Parks & Resorts
05.2004 - 06.2012
- Delivered large-scale software projects on time and on budget with high client satisfaction
- Led the Project Management Office (PMO) to drive best practices throughout the organization
- Enhanced project lifecycle management through improved processes and documentation
Senior Business Systems Analyst
Walt Disney Parks & Resorts, Orlando
11.2000 - 05.2004
- Analyzed current business processes and defined future business requirements
- Translated business requirements into system specifications to improve software design
- Facilitated project meetings and generated stakeholder and executive communications
Business Systems Analyst
Walt Disney Parks & Resorts
10.1999 - 11.2000
- Documented current business processes and defined business requirements
- Coordinated Request for Proposal (RFP) processes and vendor demonstrations
- Performed gap analyses between business requirements and software package specifications
Management Consultant
Ernst & Young, LLP
05.1997 - 09.1999
- Wrote instruction manual for an internal application at a large automotive company
- Identified business requirements for a software package at a leading health insurance company
- Created proposals for clients in the telecommunications and chemical manufacturing industries
- Managed risk and developed plans for the Year 2000 rollover on a portfolio of 1,000+ IT assets
Education
Master of Science - Health & Wellness
American College of Healthcare Sciences
Portland, OR01-2018
MBA -
Webster University
St Louis, MO01-2003
Bachelor of Science - Management Information Systems
Central Michigan University
Mt. Pleasant, MI01-1997
Skills
- Project and program management
- Schedule and financial management
- Business process analysis and optimization
- Online business operations
- Client management
- Relationship building
- Coaching and mentoring
- Verbal and written communication
Timeline
Owner and Business Consultant
Kathy Grassett LLC
10.2019 - Current
Manager, Technology
Walt Disney Parks & Resorts
06.2012 - 07.2017
Project Manager
Walt Disney Parks & Resorts
05.2004 - 06.2012
Senior Business Systems Analyst
Walt Disney Parks & Resorts, Orlando
11.2000 - 05.2004
Business Systems Analyst
Walt Disney Parks & Resorts
10.1999 - 11.2000
Management Consultant
Ernst & Young, LLP
05.1997 - 09.1999
Master of Science - Health & Wellness
American College of Healthcare Sciences
MBA -
Webster University
Bachelor of Science - Management Information Systems
Central Michigan University
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