Kathleen Gurba Korb
Port Jefferson Station,NY
Summary
Accomplished pharmaceutical professional with over 17 years of experience in major national retail chain pharmacies and prestigious hospital network specialty pharmacies throughout the Tri-state area. Demonstrates consistent accomplishment and proficiency in building lasting connections with patients, clients, and healthcare practitioners. Meticulous in approach, dedicated to upholding high-quality assurance and control standards within the specialty pharmacy sphere.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Senior Multi-Specialty Pharmacy Liaison
Shields Health Solutions / NYU Langone Medical Center
01.2019 - Current
- Assisting in implementing new pharmacy technologies, improving workflow and overall efficiency.
- Streamlining pharmacy processes for improved efficiency and reduced medication errors.
- Collaborating with interdisciplinary teams during patient care transitions, ensuring seamless medication management and continuity.
- Participating in quality improvement initiatives, leading to higher safety standards within pharmacy department.
Regional Account Manager
City Drugs Specialty Pharmacy
09.2018 - 01.2019
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Intake and Prior Authorization Department Supervisor / Regional Account Executive for Chronic Inflammatory Disease
Paramount Specialty Pharmacy
08.2017 - 08.2018
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
Billing Department Supervisor / Lead Specialty Pharmacy Technician / Company Urology Outside Sales Representative
Life Infusions Pharmacy
04.2015 - 07.2017
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
- Mentored junior staff members to develop their skills and advance within company, increasing overall productivity and team performance.
Clinical Care Coordinator / Indigent Drug Reviewer / Prescription Benefits Reimbursement Specialist
CareMed Pharmaceutical Services
09.2011 - 04.2015
- Collaborated with healthcare providers to ensure optimal medication therapy outcomes for patients.
- Aided in implementing new pharmacy procedures and improved workflow efficiency through accurate data entry of prescription information into pharmacy management system, leading to increased efficiency.
- Served as mentor for new technicians, offering guidance on best practices within specialty pharmacy setting.
Pharmacy Technician
CVS/Caremark
08.2009 - 04.2011
- Supported organizational performance improvement initiatives by participating in data analysis, root cause identification, and action plan development efforts.
- Ensured patient safety and satisfaction by upholding quality assurance procedures.
- Collaborated with other healthcare professionals to develop comprehensive patient care plans and deliver highest quality of care.
Pharmacy Technician
CVS/Pharmacy
08.2007 - 08.2009
- Answered incoming phone calls and addressed inquiries from customers and healthcare providers.
- Managed inventory by stocking, labeling, and keeping accurate records of medication.
- Supported pharmacist by helping with medication dispensing, labeling, and packaging to improve pharmacy workflow.
Education
BBA - Business Administration And Management
SUNY College At Oswego
Oswego, NY05-2029
Associate of Science - Business
Suffolk County Community College
Selden, NY12-2024
Skills
- Insurance Verification
- Insurance Billing
- Healthcare regulations
- Medical & Pharmacy Software
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Therapy Management
- FDA Drug Safety Guidelines
- Regulatory Compliance
- Pharmaceutical sales
- Operations Support
- Analytical Thinking
- Interpersonal Skills
- Adaptability and Flexibility
Certification
- Certified Pharmacy Technician through PTCB, 07/01/17, Present, 30046577
- NABP registered, 07/01/17, Present, 1367857
Timeline
Senior Multi-Specialty Pharmacy Liaison
Shields Health Solutions / NYU Langone Medical Center
01.2019 - Current
Regional Account Manager
City Drugs Specialty Pharmacy
09.2018 - 01.2019
Intake and Prior Authorization Department Supervisor / Regional Account Executive for Chronic Inflammatory Disease
Paramount Specialty Pharmacy
08.2017 - 08.2018
Billing Department Supervisor / Lead Specialty Pharmacy Technician / Company Urology Outside Sales Representative
Life Infusions Pharmacy
04.2015 - 07.2017
Clinical Care Coordinator / Indigent Drug Reviewer / Prescription Benefits Reimbursement Specialist
CareMed Pharmaceutical Services
09.2011 - 04.2015
Pharmacy Technician
CVS/Caremark
08.2009 - 04.2011
Pharmacy Technician
CVS/Pharmacy
08.2007 - 08.2009
- Certified Pharmacy Technician through PTCB, 07/01/17, Present, 30046577
- NABP registered, 07/01/17, Present, 1367857
BBA - Business Administration And Management
SUNY College At Oswego
Associate of Science - Business
Suffolk County Community College
References
To be furnished upon request.
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