Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Imer-Neal

Charleston

Summary

Dynamic professional with a proven track record at Meadowbrook Acres Nursing and Rehab Center, excelling in staff management and training. Recognized for enhancing team performance and fostering an inclusive environment. Skilled in attention to detail and customer service, ensuring high-quality care and effective communication across diverse teams.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

32
32
years of professional experience

Work History

Supervisor

Meadowbrook Acres Nursing and Rehab Center
10.2014 - 06.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Assigned daily tasks for staff
  • Liasion between residents, family, physicians, and staff
  • Assisted staff when necessary
  • Infection control education

Admin Assistant

TRG Customer Solutions
06.2008 - 10.2014
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted supervisors with documentation and filing of employees sensitive information i.e. pay increases, medical documentation, and disciplinary actions
  • Managed payroll adjustments as needed
  • Submitted payroll for supervisors and operation managers approval
  • Education of new hires for certain benefits as assigned


Radiologic Technologist

CAMC Memorial Hospital
10.1987 - 10.2006
  • Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
  • Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Operated radiologic equipment to produce diagnostic images and films.
  • Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
  • Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
  • Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.
  • Enhanced patient care by accurately performing diagnostic imaging procedures.
  • Prepped patients for procedures in both the cardiac catheterization lab and the circulatory dynamics lab
  • Assisted physicians with procedures in the circulatory dynamics lab and the cardiac catheterization lab

Education

No Degree - Business And Leadership Development

Wheeling Jesuit
Wheeling, WV

Associate of Science - Nursing

Bridge Valley Community And Technical College
Charleston, WV
05-2014

Associate of Science - Radiologic Technology

University of Charleston
Charleston, WV
05-1990

High School Diploma -

Hurricane High School
Hurricane, WV
07-1974

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Processes and procedures

Timeline

Supervisor

Meadowbrook Acres Nursing and Rehab Center
10.2014 - 06.2019

Admin Assistant

TRG Customer Solutions
06.2008 - 10.2014

Radiologic Technologist

CAMC Memorial Hospital
10.1987 - 10.2006

No Degree - Business And Leadership Development

Wheeling Jesuit

Associate of Science - Nursing

Bridge Valley Community And Technical College

Associate of Science - Radiologic Technology

University of Charleston

High School Diploma -

Hurricane High School

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