Kathleen Kegan
Baltimore,MD
Summary
Detail-oriented accounting professional with over 10 years of experience managing payments, ticketing revenue, and reconciliations in high-volume environments. Proven expertise in cash posting within the healthcare sector, bank deposits, and revenue tracking for live entertainment, complemented by a strong commitment to exceptional customer service. Seeking an Accounts Receivable/Accounts Payable Specialist role to leverage skills in payment processing, account reconciliation, and effective problem resolution to drive operational efficiency and financial accuracy.
Overview
15
15
years of professional experience
Work History
2nd Assistant Box Office Treasurer
The Hippodrome Theatre
06.2016 - Current
- Manage projects assigned to the box office team.
- Oversee ticketing inventory and pricing for all events.
- Coordinate inquiries from the Grand Suite and accessible seating lines.
- Manage the box office with the team of ticket sellers during events.
- Schedule accessible services with third-party companies.
- Prepare weekly bank deposits for armored truck transport pick up.
- Train new part-time ticket sellers on ticketing systems and with box office duties.
Assistant Wedding Coordinator
K.L. Planning Company
04.2022 - 07.2024
- Assist lead wedding coordinator with decor set-up.
- Manage a timeline with a team of vendors for ceremony and reception.
- Meet the bride and groom's expectations and requests.
- Ensure the venue is cleaned properly at the end of the event.
3rd Assistant Box Office Treasurer
The Hippodrome Theatre
05.2014 - 06.2016
- Manage projects assigned to the box office team.
- Oversee ticketing inventory and pricing for all events.
- Coordinate inquiries from the Grand Suite and accessible seating lines.
- Manage the box office with the team of ticket sellers during events.
- Schedule accessible services with third-party companies.
- Prepare weekly bank deposits for armored truck transport pick up.
- Train new part-time ticket sellers on ticketing systems and with box office duties.
Cash Posting Specialist
University Of Maryland Medical Systems
12.2012 - 05.2014
- Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software.
- Operated computers programmed with accounting software to record, store, and analyze information.
- Reconciled, noted, and reported discrepancies found in records.
- Accessed computerized financial information to answer general questions and give details on specific accounts.
- Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Box Office Ticket Seller
The Hippodrome Theatre
10.2010 - 05.2014
- Manage projects assigned to the box office team.
- Oversee ticketing inventory and pricing for all events.
- Coordinate inquiries from the Grand Suite and accessible seating lines.
- Manage the box office with the team of ticket sellers during events.
- Schedule accessible services with third-party companies.
- Prepare weekly bank deposits for armored truck transport pick up.
- Train new part-time ticket sellers on ticketing systems and with box office duties.
Education
High School Diploma -
Parkville High School
06.2010
Skills
- Project Management
- Proficient in Microsoft Office Suite
- Cash handling procedures
- Accounting software utilization
- Problem Anticipation and Resolution
- Staff training and development
- Financial reconciliation
- Box office management
- Ticketing inventory oversight
- Customer service excellence
Timeline
Assistant Wedding Coordinator
K.L. Planning Company
04.2022 - 07.2024
2nd Assistant Box Office Treasurer
The Hippodrome Theatre
06.2016 - Current
3rd Assistant Box Office Treasurer
The Hippodrome Theatre
05.2014 - 06.2016
Cash Posting Specialist
University Of Maryland Medical Systems
12.2012 - 05.2014
Box Office Ticket Seller
The Hippodrome Theatre
10.2010 - 05.2014
High School Diploma -
Parkville High School