Kathleen Lower
Salix,IA
Summary
Dedicated Patient Safety Attendant at Mercy One Medical Center, skilled in patient care techniques and mental health awareness. Enhanced patient wellbeing through proactive safety measures and effective de-escalation strategies. Recognized for reliability and punctuality, contributing to a safer healthcare environment while supporting nursing staff in delivering quality care.
Overview
2026
2026
years of professional experience
Work History
Patient Safety Attendant
Mercy One Medical Center
04.2020 - Current
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Conducted hourly rounding to proactively address potential safety hazards or concerns, enhancing overall patient wellbeing.
- Actively participated in unit meetings to stay informed about policy updates or changes in protocols affecting daily tasks.
- Utilized effective de-escalation techniques when encountering agitated or distressed patients, prioritizing safety for all involved parties.
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
- Assisted nursing staff with non-clinical tasks, enabling them to focus on direct patient care and improving efficiency.
- Participated in regular training sessions, staying current on best practices for patient safety attendants'' roles and responsibilities.
Environmental Services Housekeeper
Mercy One Hospital
06.2015 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
PMI
Hartland Automotive
2007 - 03.2008
Walmart Overnight Stocker
Walmart
03.2006 - 06.2007
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Home Health Secretary
St. Lukes Medical Hospital
06.1996 - 12.1998
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
General Studies
Western Iowa Tech Community College
Sioux City, IANo Degree - General Studies
Indian River Community
Port St Lucie Fl01-1984
Skills
- Patient care techniques
- Basic life support
- Reliability and punctuality
- Mental health awareness
Timeline
Patient Safety Attendant
Mercy One Medical Center
04.2020 - Current
Environmental Services Housekeeper
Mercy One Hospital
06.2015 - Current
Walmart Overnight Stocker
Walmart
03.2006 - 06.2007
Home Health Secretary
St. Lukes Medical Hospital
06.1996 - 12.1998
PMI
Hartland Automotive
2007 - 03.2008
General Studies
Western Iowa Tech Community College
No Degree - General Studies
Indian River Community
US NAVY 1973 - 1979
Clerical- Mantained daily reports, kept track of attendance, managed and assigned training classes, Answered and redirect in coming calls. All other duties assigned to me.
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