Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Marich

Londonderry

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Rite-Aid Pharmacy
08.2023 - 08.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Office Manager

Modular Flooring Solutions
04.2021 - 08.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Assistant Manager

Staples, The Office Supply Superstore
03.2008 - 03.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Associate of Science - Business Administration

Rivier University
Nashua, NH

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Time management
  • Attention to detail
  • Employee scheduling
  • Hiring and training

Timeline

Assistant Store Manager

Rite-Aid Pharmacy
08.2023 - 08.2025

Office Manager

Modular Flooring Solutions
04.2021 - 08.2023

Assistant Manager

Staples, The Office Supply Superstore
03.2008 - 03.2021

Associate of Science - Business Administration

Rivier University

Similar Profiles

CREATE PROFILE
Kathleen Marich