Kathleen Markert
Cleveland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
MSA
Lowe's
Willoughby
08.2025 - Current
- Completed pog resets accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed bay service by maintaining stock, pog accuracy, collateral and up keep of displays.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Daily price changes and price mismatch corrections.
- Assembly, installation and up keep of all fixtures and displays.
- Provided smart customer service.
Department Supervisor
Lowe's
Willoughby
09.2023 - 08.2025
- Supervised daily operations and delegated tasks to ensure efficient workflow and customer satisfaction.
- Trained and mentored new team members on store policies and procedures.
- Managed inventory levels by completing weekly cycle counts and organized, down stocked and maintained stock for optimal accessibility.
- Provided smart customer service and solutions to ensure the quality of our customers experience.
Green team lead
Lowe's
Willoughby
10.2021 - 10.2023
- Supervised daily operations and ensured team adherence to merchandising standards.
- Coordinated team to optimize watering and coverage during peak hours.
- Trained new team members on customer service standards and store procedures.
- Maintained inventory by rotating product, pulling clearance, completing cycle counts and controlling non sellable.
Education
Villa Angela St Joseph High School
Cleveland, OHSkills
- Visual merchandising
- Inventory management
- Customer relationship management
- Employee training
- Scheduling
- Time management
Timeline
MSA
Lowe's
08.2025 - Current
Department Supervisor
Lowe's
09.2023 - 08.2025
Green team lead
Lowe's
10.2021 - 10.2023
Villa Angela St Joseph High School