Kathleen McConnell
Cleveland,OH
Summary
Dedicated worker with experience in customer service, money management, preparation in food, and training employees.
Overview
2
2
years of professional experience
Work History
Concessions Cashier Lead
Cleveland Metroparks
Berea, OH
11.2022 - Current
- Prepared food according to recipes or instructions.
- Processed credit card payments accurately using point-of-sale system.
- Managed cash flow by accurately tracking transactions on POS system and reconciling receipts with bank deposits.
- Supervised a team of concession staff to ensure efficient operations.
- Completed closing duties including reconciling cash drawer amounts with sales receipts totals.
- Answered customer inquiries regarding prices and products offered at concessions stand.
Team Member
808 Shave Ice
Strongsville, OH
05.2022 - 08.2023
- Operated various machines used for producing shaved Ice with flavoring.
- Maintained positive working relationship with fellow staff and management.
- Provided customer service by answering questions about flavors, sizes and cost of items.
- Processed payments using cash registers and credit card machines.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning.
Education
High School Diploma -
Berea-Midpark High School
Berea, OH05-2023
Communication Studies
Ohio University
Athens, OHSkills
- Food Handling
- Cash Management
- Product Knowledge
- Customer Service
- Guest Relations
- Interpersonal Skills Development
Timeline
Concessions Cashier Lead
Cleveland Metroparks
11.2022 - Current
Team Member
808 Shave Ice
05.2022 - 08.2023
High School Diploma -
Berea-Midpark High School
Communication Studies
Ohio University