Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen McConnell

Cleveland,OH

Summary

Dedicated worker with experience in customer service, money management, preparation in food, and training employees.

Overview

2
2
years of professional experience

Work History

Concessions Cashier Lead

Cleveland Metroparks
Berea, OH
11.2022 - Current
  • Prepared food according to recipes or instructions.
  • Processed credit card payments accurately using point-of-sale system.
  • Managed cash flow by accurately tracking transactions on POS system and reconciling receipts with bank deposits.
  • Supervised a team of concession staff to ensure efficient operations.
  • Completed closing duties including reconciling cash drawer amounts with sales receipts totals.
  • Answered customer inquiries regarding prices and products offered at concessions stand.

Team Member

808 Shave Ice
Strongsville, OH
05.2022 - 08.2023
  • Operated various machines used for producing shaved Ice with flavoring.
  • Maintained positive working relationship with fellow staff and management.
  • Provided customer service by answering questions about flavors, sizes and cost of items.
  • Processed payments using cash registers and credit card machines.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning.

Education

High School Diploma -

Berea-Midpark High School
Berea, OH
05-2023

Communication Studies

Ohio University
Athens, OH

Skills

  • Food Handling
  • Cash Management
  • Product Knowledge
  • Customer Service
  • Guest Relations
  • Interpersonal Skills Development

Timeline

Concessions Cashier Lead

Cleveland Metroparks
11.2022 - Current

Team Member

808 Shave Ice
05.2022 - 08.2023

High School Diploma -

Berea-Midpark High School

Communication Studies

Ohio University

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Kathleen McConnell