Kathleen McDonnell
St Louis,MO
Summary
Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 10 years.
Overview
5
5
years of professional experience
Work History
Retail Sales Specialist Spectrum
Spectrum
11.2020 - 07.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Store Manager AT&T
AT&T
02.2020 - 11.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Vault Teller
Brinks
11.2019 - 02.2020
Assistant Manager
Sprint
06.2018 - 11.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Hospitality
Southern Illinois University Carbondale
Carbondale, IL12.2013
Skills
- Cash Register Operation
- Accounting Records
- Time Management
- Sales Expertise
- Loss Prevention Goals Monitoring
Timeline
Retail Sales Specialist Spectrum
Spectrum
11.2020 - 07.2023
Store Manager AT&T
AT&T
02.2020 - 11.2020
Vault Teller
Brinks
11.2019 - 02.2020
Assistant Manager
Sprint
06.2018 - 11.2019
Bachelor of Science - Hospitality
Southern Illinois University Carbondale
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