KATHLEEN MCPHAIL
MULVANE
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
28
28
years of professional experience
Work History
Sales Associate
Walmart Neighborhood Market
Derby, KS
09.2024 - Current
- Delivered exceptional customer service, ensuring positive shopping experiences and fostering loyalty.
- Trained new associates on store policies, procedures, and effective sales techniques.
- Assisted in inventory management, tracking stock levels and replenishing merchandise.
- Assisted in inventory management, tracking stock levels and replenishing merchandise as needed.
SALES ASSOCIATE
DOLLAR TREE
08.2022 - 11.2022
BURLINGTON
01.2017 - 01.2020
- UNLOADING TRUCK, UNPACKING BOXES, WORKING PRODUCT TO THE FLOOR
DIRECTOR MEMBER SERVICE
WORLD ENTERTAINMENT
01.2003 - 01.2016
- Answered phone calls professionally, Entered data accurately into systems, Updated and maintained member database regularly
SALES ASSOCIATE
MICHAELS
01.2001 - 01.2003
- CASHIER, CUSTOMER SERVICE, WORKING PRODUCT TO THE FLOOR, ORDERING AND ORGANIZING BEAD ISLE
SALES ASSOCIATE/ WAREHOUSE MANAGER
MICHAELS
01.1999 - 01.2001
- CASHIER, UNLOADING TRUCK, WORKING PRODUCT TO THE FLOOR
Education
DIPLOMA -
MADISON HIGH SCHOOL
SAN DIEGO, CA01-1986
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MESA COLLEGE
SAN DIEGO, CASkills
- Retail customer engagement
- Customer service
- Cash handling
- Outgoing personality
- Cash register operation
- Stocking and receiving
- Self-checkout assistance
- Friendly and outgoing
Timeline
Sales Associate
Walmart Neighborhood Market
09.2024 - Current
SALES ASSOCIATE
DOLLAR TREE
08.2022 - 11.2022
BURLINGTON
01.2017 - 01.2020
DIRECTOR MEMBER SERVICE
WORLD ENTERTAINMENT
01.2003 - 01.2016
SALES ASSOCIATE
MICHAELS
01.2001 - 01.2003
SALES ASSOCIATE/ WAREHOUSE MANAGER
MICHAELS
01.1999 - 01.2001
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MESA COLLEGE
DIPLOMA -
MADISON HIGH SCHOOL