Kathleen Mercado
South Amboy,NJ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Who’s committed to upholding highest standards of customer service and safe. I consider myself friendly, open and committed to building customer base by providing positive service experience. Also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bartender
Anthony’s Fire Pizza
Edison, NJ
04.2022 - 12.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender/Server
Elixer Bar & Grill
01.2021 - 01.2022
- Taking customer food and drink orders
- Responsible for bussing and cleaning the tables
- Completing all side-work such as clean dishes/tables, stocking the fridge, cutting fruit, changing kegs, etc
- Worked events such as pool leagues, poker nights, and karaoke nights
Bartender
Big Shots
01.2019 - 01.2022
- Tending to customers with drink orders
- Responsible for accuracy of the money in the register each night
- Solved customer complaints
- Maintained a clean and organized work environment
- Key-holder – responsible for opening and closing the bar
Cashier/Stocker
Brass Monkey Bar & Grill
01.2021 - 01.2021
- Handled customers at the register and ensuring accuracy of the till
- Ensuring the refrigerators were stocked every day
- Worked directly with alcohol vendors for advertising placement of products
- Maintained a clean and organized work Environment
Bar Manager
Club 516
01.2017 - 01.2018
- Hired, scheduled, and fired employees
- Handled employee payroll
- Solved customer complaints
- Ordered all necessary supplies, food and beverage supplies, and equipment
- Maintained a clean and pleasant work environment
Cashier/Food Preparation
Big Harlies BBQ Catering
01.2014 - 01.2017
- Handled large sums of money and credit cards accurately
- Balanced the register at the end of a shift
- Interacted with customers and solved any customer issues
- Preparation of food – using proper health and safety guidelines
Cashier/Bar Tender
Smith’s Bar
01.2014 - 01.2015
- In charge of shift operations
- Handled large sums of money and credit card receipts
Education
Work Readiness Program -
Middlesex County College
Edison, NJ01.2020
Graduate -
Sayreville War Memorial High School
Parlin, NJ01.2004
Skills
- Excellent team worker
- Functions well under pressure
- Compassionate while able to stay mindful of the job at hand and stay focused
- Friendly, courteous, and articulate
- Familiar with handling large sums of money accurately
- Able to multi-task with great communication skills
Timeline
Bartender
Anthony’s Fire Pizza
04.2022 - 12.2023
Bartender/Server
Elixer Bar & Grill
01.2021 - 01.2022
Cashier/Stocker
Brass Monkey Bar & Grill
01.2021 - 01.2021
Bartender
Big Shots
01.2019 - 01.2022
Bar Manager
Club 516
01.2017 - 01.2018
Cashier/Food Preparation
Big Harlies BBQ Catering
01.2014 - 01.2017
Cashier/Bar Tender
Smith’s Bar
01.2014 - 01.2015
Work Readiness Program -
Middlesex County College
Graduate -
Sayreville War Memorial High School