Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Morse

Glendale,AZ

Summary

Dynamic professional with a proven track record , excelling in customer service and conflict resolution. As a Lead Customer Service Representative, I enhanced sales and maintained a superior image. Dependable and organized, I effectively led teams and resolved issues, ensuring a positive experience for all customers.

Overview

10
10
years of professional experience

Work History

House Manager

Self Employed
Glendale, AZ
06.2025 - Current

Responsible for the upkeep of a home.

  • Maintain a safe living environment
  • Coordinate daily activities
  • Schedule Appointments

Lead Customer Service Representative

Circle K
Phoenix, AZ
03.2016 - 08.2025
  • Resolved customer issues
  • Accounted for all POS transactions
  • Passed all mystery shops
  • Completed assigned duties
  • Greeted customers
  • Maintained superior store image
  • Minimizes skrinkage
  • Increased sales

Education

GED -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-1991

Skills

  • Communication
  • Dependable
  • Organizational
  • Team Leadership
  • Conflict Resolution

Timeline

House Manager

Self Employed
06.2025 - Current

Lead Customer Service Representative

Circle K
03.2016 - 08.2025

GED -

Maricopa Community Colleges, Mesa Community College
Kathleen Morse