Kathleen Neville
Western Springs,IL
Summary
Accomplished Sr. Project Manager with a proven track record at Upright Interiors For Business, enhancing client satisfaction and workplace interiors. Expert in Microsoft Office and adept at leading projects to successful completion. Demonstrated ability to manage major accounts ensuring timely delivery and outstanding service.
Overview
33
33
years of professional experience
Work History
Sr. Project Manager
Upright Interiors For Business
10.2019 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Sales Representative
WPA Chicago, LLC
05.2016 - 09.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Sales with extensive product and brand knowledge.
Sales and Project Coordinator
Business Office Systems
01.2013 - 04.2016
- Developed customized proposals for each potential client, demonstrating a deep understanding of their unique needs and goals.
- Responsible for all aspects of accounts from proposal to project punch list.
- Managed major accounts such as Abbott labs, Medline, Aon and all ATI Physical Therapy clinics nationwide.
Project Manager
Huff Commercial Interiors
01.2002 - 05.2004
- Successfully managed President of company's accounts in all aspects of project and product specification.
- Trained support staff on TEAM DESIGN software for proposals.
- Managed major accounts such as Harrah's Casino, The Wynn Casino and Bellagio Hotel & Casino.
Sales Assistant
Henricksen
01.1992 - 02.2000
- Sales support underneath three account executives.
- Responsible for order entry, tracking orders, scheduling deliveries and completing punch lists.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Participated in client meetings, presenting design concepts confidently and professionally while addressing feedback constructively.
- Managed accounts such as Mitsubishi, Turtle Wax car washes nation-wide and a 13-floor project in the old Montgomery Ward building downtown Chicago.
Education
Certificate of Project Management - Project Management
University of Phoenix
Tempe, AZ05.2011
Bachelor of Arts - Interior Design
Harrington Institute of Interior Design
Chicago, IL06.1988
Skills
- Microsoft Office
- In Design Software
- My Resource Library
- Quickbooks
- TEAM DESIGN
- E-Manage Software
Timeline
Sr. Project Manager
Upright Interiors For Business
10.2019 - Current
Sales Representative
WPA Chicago, LLC
05.2016 - 09.2019
Sales and Project Coordinator
Business Office Systems
01.2013 - 04.2016
Project Manager
Huff Commercial Interiors
01.2002 - 05.2004
Sales Assistant
Henricksen
01.1992 - 02.2000
Certificate of Project Management - Project Management
University of Phoenix
Bachelor of Arts - Interior Design
Harrington Institute of Interior Design
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