Kathleen Ochs
Burnsville
Summary
Effective and collaborative team member with great interpersonal skills and over fourteen years of job/customer service experience.
Overview
14
14
years of professional experience
Work History
Shift Leader/Cashier
Pet Supplies Plus
12.2023 - Current
- Customer service, stocking, product/pet knowledge for grooming, health, wellness and daily needs. Computer/register and cash handling. Fulfilling online orders. Maintaining a clean, safe store for customers and their pets.
Homemaker and Mother
Nest Egg
02.2011 - Current
- Single mother to two boys. Was not employed from 2019 to 2023
Display Coordinator
Books are Fun
09.2016 - 05.2019
- Setting up school book displays at different locations in the metro area. Inventory, fulfilling and delivering customer's orders.
Appointment Setter/Customer Service
Environmental Systems
04.2013 - 05.2016
- Customer service representative, Inbound/outbound hot and cold calling. Appointment setting for customers and sales representatives.
Cashier/Customer Service
Smashburger
05.2011 - 02.2013
- Taking customer orders, serving food, washing dishes, bussing tables, stocking and inventory.
Education
Some college - Paralegal Studies
Rasmussen College-Minnesota
Eagan, MN01.2019
High school diploma or GED - General Studies
Burnsville Senior High School
Burnsville, MN06.2008
Skills
- Customer service/support
- Ability to work independently
- Self Motivated
- Eager to Learn
- Attention to detail
- Organization Skills
- Positive attitude
- Flexible/Adaptable
- Verbal and written communication
- Responsible
- Teamwork Skills
Timeline
Shift Leader/Cashier
Pet Supplies Plus
12.2023 - Current
Display Coordinator
Books are Fun
09.2016 - 05.2019
Appointment Setter/Customer Service
Environmental Systems
04.2013 - 05.2016
Cashier/Customer Service
Smashburger
05.2011 - 02.2013
Homemaker and Mother
Nest Egg
02.2011 - Current
High school diploma or GED - General Studies
Burnsville Senior High School
Some college - Paralegal Studies
Rasmussen College-Minnesota
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