Kathleen Octaviani
Portland,OR
Summary
A devoted and meticulous hospitality artisan for 10+ years, passionate for growth and eager to learn. Taking advantage of knowledge and passing it amongst peers to help better production and focus on standards. Detail oriented, motivated, and organized professional possessing excellent memorization and communication skills. Handle criticism well and learn quickly from challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Linecook
Willamette Valley Vineyards
04.2023 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Oversee daily inventory and food order management with a focus in reduced food waste.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Streamline kitchen operations for enhanced productivity.
- Drive team performance by setting clear standards and structures.
- Managed scheduling for entire department.
- Acted as head chef when required to maintain continuity of service and quality.
Décor Assistant/Barista
Lux Sucre Desserts
02.2022 - 02.2023
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Help team in all aspects of business.
- Assisted in maintaining clean and organized workspace for excellent cafe presentation and efficient workflow.
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Delivered specialty cakes and other baked goods for weddings.
Bartender
1845 Taphouse
04.2021 - 11.2021
- Set up and maintain appropriate stock levels for bar
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Balanced efficiency with exceptional service to manage guests in high-volume environment during special events, nights, and weekends
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Recommended current beers, create specialty cocktails, and promote weekly activities.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties.
Cook I
Walt Disney World- Le Cellier Steakhouse
09.2017 - 10.2021
- Cross-trained to fill in for absent team members and cover kitchen needs
- Regulated temperature of cooking and heating equipment, verifying proper cooking and storage temperatures
- Plated and examined completed orders to verify quality and portion size
- Menu and allergy knowledge
- Cleaned and maintained kitchen equipment and tools to comply with sanitation regulations.
Manager
Dominos Pizza
10.2011 - 08.2017
- Provide team with clear objectives and consistency
- Covered daily business requirements with well-organized schedules and properly delegated assignments
- Coordinate operations to deliver service in line with quality standards and business objectives
- Maximized employee performance with effective training and close mentoring
- Directed daily store operations, including staff management, task delegations, merchandising, and customer service.
Education
Bachelor of Science - Culinary Management
The Art Institute of VA Beach
VA Beach09.2016
Skills
- Preparation and production in fast paced environments
- Flexible, adaptable, and reliable
- Problem solving and teamwork
- Multitasking
- Personable, respectful, and work calm under pressure
- Work clean, fast, and organized
- Menu development
- Training Management
- Quality Control and time management
- Staff Training and Development
- Schedule Preparation
- Team Leadership
Certification
- OLCC
- Serv-safe
- Disney Quarterly-Award
Timeline
Lead Linecook
Willamette Valley Vineyards
04.2023 - Current
Décor Assistant/Barista
Lux Sucre Desserts
02.2022 - 02.2023
Bartender
1845 Taphouse
04.2021 - 11.2021
Cook I
Walt Disney World- Le Cellier Steakhouse
09.2017 - 10.2021
Manager
Dominos Pizza
10.2011 - 08.2017
Bachelor of Science - Culinary Management
The Art Institute of VA Beach
- OLCC
- Serv-safe
- Disney Quarterly-Award