Kathleen Rybarczyk
Akron
Summary
Highly skilled Cook Manager with comprehensive experience in managing kitchen operations, menu creation, and food preparation. Strengths include effective team leadership, budget management, and maintaining high standards of food production, quality, safety.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Cook Manager
Akron Central School
Akron
05.2023 - Current
- Executed daily menu planning to accommodate state guidelines and restrictions for dietary requirements.
- Trained new kitchen staff on safe food handling practices and operational procedures.
- Run reports to submit State claims, process household applications and pull direct certification lists from NYSSIS.
- Implemented cost-effective strategies to stay within budget while maintaining meal quality.
- Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
Manager
Fowlers Chocolates/Wahls Candies
Buffalo
02.2012 - 04.2023
- Developed and implemented training programs to enhance team skills and performance.
- Coordinated team schedules to maximize coverage and operational effectiveness.
- Encouraged a team-oriented culture that promoted collaboration and shared success.
- Ensured compliance with food safety regulations in the preparation and handling of all chocolate ingredients.
- Developed and tested new recipes for chocolate products, such as loganberry sponge candy and truffles.
- Assisted in merchandising displays to promote chocolate products.
- Created promotional materials to advertise special offers and discounts on chocolate products.
- Ensured that all store areas were clean, well-stocked, and organized at all times.
- Provided excellent customer service
- Monitored inventory levels and restocked shelves with new items as needed.
- Bagged or packaged purchases and wrapped gifts.
Waitress
Red Lobster Restaurant
Amherst
08.2002 - 07.2012
- Facilitated efficient table maintenance by promptly clearing and resetting tables for incoming guests.
- Assisted in training new staff on menu items and customer service protocols.
- Coordinated with kitchen staff to ensure timely delivery of orders during peak hours.
- Upsold menu items to enhance customer experience and increase sales revenue.
- Participated in regular team meetings to discuss service improvements and operational efficiency.
- Resolved customer complaints by providing solutions and ensuring satisfaction with their dining experience.
- Provided accurate information about menu items, including ingredients and preparation methods.
- Took orders for food and drinks and delivered them to guests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Education
Associate of Arts - Business Administration
Niagara County Community College
Sanborn, NY 08.2000 - 06.2004
Some College (No Degree) - Business
SUNY Buffalo State
Buffalo, NYSkills
- Food safety compliance
- Inventory management
- Menu development
- Staff training
Timeline
Cook Manager
Akron Central School
05.2023 - Current
Manager
Fowlers Chocolates/Wahls Candies
02.2012 - 04.2023
Waitress
Red Lobster Restaurant
08.2002 - 07.2012
Associate of Arts - Business Administration
Niagara County Community College
08.2000 - 06.2004
Some College (No Degree) - Business
SUNY Buffalo State