Kathleen Sampson

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with the team to ensure quality service was delivered to each guest.
• Open wine bottles tableside
• Provided attentive and swift service during high-volume periods without sacrificing attention to detail or guest rapport.

• Working with special needs students
• Finding suitable jobs for each student
• Train them how to work at their jobs
• Supervise and coach students at work
• Maintain safety
• Ensure that the students arrive and depart in a timely fashion
• Teach students valuable skills to cultivate independence

● Acquired CDL license

● Driver with no citations or accidents

● Safely transport children to and from school and field trips

● One of the top recruiters in the company

● Research innovative ways and places to find potential drivers weekly

● Follow up with and interview prospective new hires

● Knowledge of employment laws and practices

● Coordinating hiring events

● Asked by company to give educational speech to over 200 colleague recruiters

on success tactics

● Log and report incidents of behavioral issues or safety violations

● Implement and teach safety plans

• Obtained and managed new and existing accounts
• Created and maintained relationships with customers on all levels of business
• Brought in new accounts on the national account level including: CDW in Vernon Hills, WMS Gaming , and Abbott Laboratories in Waukegan
• Worked closely with Pilot’s National Account Representatives including the Vice President of the company
• Traveled for training and sales meetings
• Took and passed required OSHA testing
• Communicated with customers throughout the day via email and telephone

• Negotiated lease
• Took classes and learned the art of spray tanning
• Hired and trained all staff
• Handled payroll and taxes
• Scheduled all staff
• Profit and loss responsibility
• Kept track of inventory and ordered supplies
• Sold lotions and tanning paraphernalia
• Greeted and developed relationships with customers
• Became educated on the safety procedures of tanning

• Took a business course at College of Dupage
• Learned the art of dog grooming
• Hired and trained all staff
• Scheduled appointments
• Scheduled all staff
• Handled payroll and taxes
• Profit and loss responsibilities
• Managed client satisfaction
• Kept inventory
• Managed orders for all supplies
• Equipment management
• Maintained and followed all Chicago and DuPage Health Department safety

procedures

• Interpreted High School and College Level Classes for students
• Reverse interpreted and voiced