Summary
Overview
Work History
Education
Skills
Timeline
Server
Julie Fetterman

Julie Fetterman

Wheeling

Summary

Dependable & customer-focused server with proven experience in fast-paced restaurant environments. Skilled at multitasking, maintaining accuracy under pressure, & providing exceptional guest service. Recognized for a positive attitude, teamwork, & strong communication that creates an enjoyable dining experience for every guest.

Overview

4
4
years of professional experience

Work History

Server

Red Robin
08.2023 - 08.2025
  • Greeting the quests in a timely manner, as well as setting the table.
  • Providing detailed information about the menu, give menu recommendations/upsell items, taking quests orders correctly & submitting them to the point - of - sale, also addressing allergens & ingredients.
  • Complete quests transactions, while keeping track of credit card receipts/cash payments.
  • Bus tables & clean section in a timely manner.
  • Deliver food & drinks promptly.
  • Preform side work (opening, during shift, & closing).
  • Ensure server stations are stocked.
  • Resolved guest concerns promptly & professionally to maintain a positive experience.
  • Verify age for alcohol service
  • Multitasking
  • Focused on great customer service & team work.

Nail Technician

Moments Made by Maddie
06.2024 - 07.2025
  • Preformed professional nail services including manicures & pedicures, specializing in builder gel on natural nails (Luminary Nail Systems) & nail art.
  • Maintained a clean, sanitary, & organized work area following state board & salon safety standards.
  • Provided personalized consultations to asses clients nail health & recommend suitable service's or products.
  • Educated clients on proper nail care, aftercare routines, & ways to maintain nail health between appointments.
  • Continuing education on nail health & safety, product knowledge, maintenance & aftercare, sanitation & hygiene, & professional advice.
  • Stayed up to date on nail trends & new techniques.
  • Managed appointment scheduling, client communication, & payment transactions efficiently.
  • Built strong client relationships.
  • Ensured all tools & equipment were properly disinfected & maintained.
  • Assisted in salon marketing efforts by promoting services, special offers, & maintaining a professional social media account.
  • Handled client concerns & requests with professionalism & care.
  • Contributed a positive & professional salon atmosphere.

Server

The Bistro
08.2022 - 09.2023
  • Greeting the guests in a timely manner, as well as setting the table.
  • Providing detailed information about the menu, give menu recommendations/upsell items, taking guests orders correctly & sending them to the kitchen, also addressing allergens & ingredients.
  • Complete guests transactions, while keeping track of credit card receipts/cash payments.
  • Bus tables & clean section in a timely manner.
  • Deliver food & drinks promptly.
  • Preform side work (opening, during shift, & closing).
  • Ensure the server station is stocked.
  • Resolved guest concerns promptly & professionally yo maintain a positive experience.
  • Verify age for alcohol service.
  • Loading/unloading the dish washer.
  • Multitasking.
  • Focused on great customer service & teamwork.

Team Member

Dairy Queen Grill & Chill
11.2021 - 07.2022
  • Provided excellent customer service in a fast-paced environment.
  • Took orders at the front & drive thru.
  • Prepared food & ice cram orders correctly & efficiently.
  • Maintained cleanliness & organization in work areas/bathrooms.
  • Assisted with inventory & restocking.
  • Preformed side work (opening, during shift, & closing).
  • Resolved guest concerns promptly & professionally to maintain a positive experience.
  • Washed dishes efficiently.
  • Multitasking.
  • Focused on great customer service & teamwork.

Education

No Degree - Cosmetology

Bella Capelli Academy
Monroeville, PA
06-2024

High School Diploma -

Richland High School
Johnstown, PA
06-2023

Skills

  • Strong work ethic
  • Time management
  • Teamwork
  • Communication
  • Organization
  • Responsibility
  • Customer service
  • Menu knowledge
  • Patience and empathy
  • Positive attitude
  • Multitasking and organization
  • Point of sale (POS) system operations

Timeline

Nail Technician

Moments Made by Maddie
06.2024 - 07.2025

Server

Red Robin
08.2023 - 08.2025

Server

The Bistro
08.2022 - 09.2023

Team Member

Dairy Queen Grill & Chill
11.2021 - 07.2022

No Degree - Cosmetology

Bella Capelli Academy

High School Diploma -

Richland High School

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Julie Fetterman