Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kathleen Shields

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Extremely communicative with team members.

Overview

6
6
years of professional experience

Work History

Person In Charge - Manager

Jimmy John's Sandwiches
01.2023 - Current
  • Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
  • Reduced turnover rates by cultivating a positive work environment that encouraged teamwork and open communication.
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.

Retail Sales Associate

Target
10.2021 - 08.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Was responsible for working in customer service, beauty, and tech departments.

Pet Sitter

Anne Querio
08.2018 - 08.2023
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Babysitter

Cyleen Walker
05.2022 - 08.2022
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Volunteer

Will County Humane Society
08.2018 - 05.2022
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Provided weekly care for pets in the shelter.

Education

Bachelor of Science - Clinical Psychology

DePaul University
Chicago, IL
2026

Skills

  • Staff Management
  • Operations Management
  • Effective Leadership
  • Innovation Skills
  • Goal-Oriented
  • Expectation setting
  • Excellent Communication Skills
  • Dependable

Accomplishments

    Placed 2nd and 4th in Illinois State Journalism Contest. The categories were editorial cartoons and advertising.

Additional Information

A member of student led competition dance team for two years.

Timeline

Person In Charge - Manager

Jimmy John's Sandwiches
01.2023 - Current

Babysitter

Cyleen Walker
05.2022 - 08.2022

Retail Sales Associate

Target
10.2021 - 08.2023

Pet Sitter

Anne Querio
08.2018 - 08.2023

Volunteer

Will County Humane Society
08.2018 - 05.2022

Bachelor of Science - Clinical Psychology

DePaul University

Similar Profiles

CREATE PROFILE
Kathleen Shields