Misty Cruse-McGowen

Oversaw end-of-day procedures to ensure smooth store closing.

Resolved customer inquiries efficiently to maintain high service standards.

Ensured accuracy in bookkeeping and financial reporting.

Oversaw end-of-day procedures for store closure.

Managed point-of-sale operations effectively.

Managed financial records and transactions efficiently.

Managed front-end operations efficiently.

• Supervised daily operations to ensure efficiency and adherence to safety standards.
• Trained and mentored team members on food preparation and customer service best practices.
• Managed inventory levels, coordinating restocking efforts to minimize supply shortages.
• Implemented process improvements that enhanced workflow and reduced wait times for customers.
• Resolved customer complaints swiftly, ensuring satisfaction and maintaining positive dining experiences.