Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Kathleen Smith

Kathleen Smith

Goldsboro,NC

Summary

Experienced Ophthalmic Technician with comprehensive background in eye care delivery, familiar with various ophthalmic procedures and diagnostic testing. Skilled in patient education and interaction, demonstrating strong ability to build trust and rapport while addressing concerns effectively. Proven track record of contributing towards enhancing patient satisfaction and operational efficiency in previous roles. Possess technical skills combined with an empathetic approach to provide superior patient-centered care.

Safety-driven professional assisting physicians with special procedures and performing difficult examinations. Polished individual successful at treating all patients with respect and compassion. Seek position with established hospital or other facility.

Overview

2
2
years of professional experience

Work History

Ophthalmic Medical Technician II

Raleigh Ophthalmology
04.2025 - Current
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Measured and recorded visual acuity and color vision testing.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Educated patients and relations on ocular health and safety, promoting good eye care.

Ophthalmic Technician

Eye Specialists Of Carolina’s
07.2024 - Current
  • Observed patients during office visits or treatments for signs of adverse reactions or complications.
  • Managed patient flow to optimize clinic efficiency and minimize wait times.
  • Ordered supplies needed for exams and treatments as requested by physicians.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Educated patients on eye health, including disease prevention and the importance of regular eye exams.
  • Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
  • Prepared patients and administered basic eye exam tests.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Wrote, edited, and filed patient medical records, maintaining confidentiality.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Performed visual acuity tests, tonometry, refraction and other vision tests.
  • Maintained records of patient medical histories and test results.

Shift Lead Shipping Manager

Old Navy
03.2023 - 08.2024
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Improved daily operational plans, developed production schedules, and optimized task flow.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Maintained positive working relationship with fellow staff and management.
  • Provided guidance and support to other team members as needed.
  • Assessed reports and adjusted workflows to realign with targets.

Education

Some College (No Degree) - Medical Office Administration

Johnston Community College
Smithfield, NC

High School Diploma -

Rosewood High School
Goldsboro
06-2019

Skills

  • Medical history obtainment
  • Pediatric eye care
  • Chart documentation
  • Manual refractions
  • Ophthalmology testing
  • Appointment management
  • Ocular measurements
  • Patient care
  • Fundus photography proficiency
  • Appointment scheduling
  • Glaucoma screening techniques
  • Ophthalmic terminology
  • Electronic health records management

Software

Nextech

Timeline

Ophthalmic Medical Technician II

Raleigh Ophthalmology
04.2025 - Current

Ophthalmic Technician

Eye Specialists Of Carolina’s
07.2024 - Current

Shift Lead Shipping Manager

Old Navy
03.2023 - 08.2024

High School Diploma -

Rosewood High School

Some College (No Degree) - Medical Office Administration

Johnston Community College